Customer Service Representative

Benefits:

• Employee discounts
• Flexible schedule
• Free uniforms
• Paid time off

About the Role:
Join PARK AVENUE CLEANERS as a Customer Service Representative and become the friendly face of our Port Arthur location! We are dedicated to providing exceptional service and ensuring our customers leave with a smile. If you love engaging with people and creating positive experiences, this is the perfect opportunity for you!



Responsibilities:

• Assist customers with inquiries regarding services, pricing, and order status.
• Process transactions accurately and efficiently using our point-of-sale system.
• Maintain a clean and organized front counter area to enhance customer experience.
• Handle customer complaints and feedback with professionalism and empathy.
• Collaborate with team members to ensure timely service and customer satisfaction.
• Promote special offers and loyalty programs to enhance customer engagement.
• Manage inventory of supplies and report any shortages to management.
• Stay informed about all services offered to provide accurate information to customers.

Requirements:

• High school diploma or equivalent; previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Strong problem-solving skills and a positive attitude.
• Proficiency in using computers and basic office software.
• Ability to lift up to 25 pounds and stand for extended periods.
• Flexible availability, including evenings and weekends.
• Passion for providing outstanding customer service.

About Us:
PARK AVENUE CLEANERS has been serving the Port Arthur community for over 28 years, providing top-notch dry cleaning and laundry services. Our commitment to quality and customer satisfaction has earned us a loyal customer base, and our friendly team makes it a great place to work. Join us, and be part of a company that values its employees and the community!