Remote, US-based | 30 hrs/week to start, path to full-time | $26/hr base + $10 per booked evaluation | Hours within 9am–6pm US Eastern, Mon–Fri
Nina Ross Health Group is a doctor-led family of holistic-based health and wellness practices based in Atlanta. Our clinics help people find the root cause of what's going on with their health and their hair instead of just managing symptoms.
The people who reach out to us have usually been at this a while. Many have seen multiple doctors, been told their labs look "normal," and still feel off. Some have watched their hair change for years without a real answer. By the time they request a call with us, they have questions. Real ones.
Your job is to be the first human they talk to.
Visitors on our websites can request a call before booking anything. You take those calls — scheduled Google Meet video calls, camera on — and you:
This is 100% inbound. Zero cold calling. Every person you talk to asked to talk to us.
This is a non-clinical position. You will never give medical advice, interpret symptoms, or tell someone whether our program can fix their specific condition. When a caller starts going deep on their health history, your move is empathy plus a handoff — that conversation belongs in their evaluation with the clinical team.
We'll train you on exactly how to do this. You'll have scripts, an FAQ library, and a full education pack on our services.
Requirements
The application takes about two minutes. From there, the process is quick and transparent:
We respond to everyone who completes each step.
Enrollment Specialist / Appointment Setter - Health & Wellness • Sandy Springs, GA, US
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