Eaton's ES AMER NAS division is currently seeking a Customer Account Solutions Representative within 50 miles of Worcester, MA.
The expected annual salary range for this role is $69000 - $101000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
This position will be responsible to provide a variety of sales and support functions for internal and external customers to drive customer satisfaction. Primary functions include: order review and entry, pre and post order management support, daily customer interaction and advocacy, quote generation and management, and technical product support.
Basic Qualifications: Bachelor's degree from an accredited college required Minimum of 2 years' experience in Customer Service / Inside Account Support Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
No relocation benefit is being offered for this position. Only candidates within a 50 mile radius of Worcester, MA will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation
Preferred Qualifications: Key enterprise account support Critical thinking skills Proficient in Microsoft Office applications (particularly Outlook, Word & Excel) Knowledge of AS400, Lotus Notes, and CRM software Technical Degree Strong presentation and training skills Excel expertise
Position Criteria: Excellent verbal and written communication skills Outstanding interpersonal skills with the ability to work with all levels within the organization Establishes strong internal and external customer relationships Maintains a positive attitude under stress and time constraints Ability to adapt to change, to maintain a positive attitude in a stressful work environment Strong organizational skills with ability to prioritize while working in a fast-paced, changing environment Computer skills including knowledge of Microsoft Office applications Ability to take direction, work both independently, and as part of a team Mechanical aptitude to understand product applications at end user level
Customer Account Solutions Representative • Worcester, MA, United States
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