Talent.com
The Landis Agency Farm Bureau Insurance
Customer Service AgentThe Landis Agency Farm Bureau Insurance • Grand Rapids, MI, US
No longer accepting applications
Customer Service Agent

Customer Service Agent

The Landis Agency Farm Bureau Insurance • Grand Rapids, MI, US
10 days ago
Salary
$16.00 hourly
Job type
  • Full-time
Job description

We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and who can’t wait to get started!

Compensation:

$16 - $22 hourly


Responsibilities:
  • Keep track of customer accounts and make updates with new account information as necessary
  • Regularly meet with sales lead to receive the newest service and product knowledge
  • Create records of customer interactions and follow up to ensure all questions have been answered
  • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
  • Prioritize interacting with clients over the phone, handling their service related questions and concerns. Support clients with billing and focus on retention.

Qualifications:
  • Previous work in a customer-facing position
  • High school graduate, G.E.D. recipient, or equivalent
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills
  • P/C License Required

About Company

At The Landis Agency, we're a team dedicated to making a difference for clients and the community.

We believe insurance is about empowering people with knowledge and protection when they need it most. Every client has a unique story, and we take time to understand, offering care and consideration in every interaction.

Our team is driven to pursue excellence. We set ambitious goals and support each other in achieving them. We're 100% invested in our business, families, and community. When everyone gives their all toward shared goals, everyone benefits.

We foster a culture that's both empowering and compassionate. We lift each other up, provide resources to succeed, and trust our team to serve clients exceptionally well, while honoring their lives outside of the office.

By seeking to understand one another, we create meaningful impact.

Community isn't a buzzword—it's a responsibility. We're committed to leaving our community better than we found it through time, talents, and genuine care.

Create a job alert for this search

Customer Service Agent • Grand Rapids, MI, US

Similar jobs

Dashers - Sign Up and Start Earning

DoorDashGrant, MI, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more

 • Promoted

Work From Home

Remote JobsGrant, MI
Remote
Full-time

Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.Benefits: Health Insurance, 401K, Vacation& PTO.Apply now! Work f... Show more

 • Promoted

Sales Associate Byron Center

KnitWell GroupByron Center, MI, United States
Part-time

As a Sales Associate, you are the ultimate brand ambassador.You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations.You hel... Show more

 • Promoted

Bilingual Customer Account Representative

Rent-A-CenterWyoming, MI, United States
Full-time

Customer Account RepresentativeReady to do your best work?Interested in a minimum starting hourly rate of $16.Why should I apply in just a few clicks?Paid Time Off and Sunday Off -- We are Closed!F... Show more

 • Promoted

Retail Team Leader - Part Time

Goodwill Industries of West Michigan, Inc.Cedar Springs, MI, United States
Part-time

Retail Team Leader - Part Time, Hourly.Our mission is to Change Lives through the Power of Work!.Assist store management with the execution of daily operations of a retail store, excluding personne... Show more

 • Promoted

Benefits Customer Service Coordinator (50k-90k per year)

Professional CareersEast Grand Rapids, Michigan
$50,000.00 yearly
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more

Customer Service Representative/Byron Center

MECByron Center, MI, United States
Full-time

Production SupportSupport production in the following areas:sales order management, forecast management, and customer interface.This position is located in Byron Center, MI.This list of duties and ... Show more

 • Promoted

CUSTOMER SERVICE AGENT - PLAINFIELD

Henderson GlassGrand Rapids, MI, United States
Full-time

HENDERSON GLASSWho we need:At Henderson we are looking for those interested in a career with our growing company.We need candidates who take pride in their work and have experience working through ... Show more

 • Promoted

Customer Service Representative - State Farm Agent Team Member

State Farm InsuranceRockford, MI, United States
Full-time

State Farm Insurance - JobID:100-170523958 Sales Agent / Sales Rep / Salesperson As a State Farm Agent Team Member at State Farm Insurance, you'll:Establish customer relationships and follow up wit... Show more

 • Promoted

Service Team

Panda Restaurant GroupCaledonia, MI, US
Full-time

Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work... Show more

Test Products from Home – $25-$45/hr + Freebies

OCPASolon township, Michigan, us
$15.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Customer Service Manager - State Farm Agent Team Member

Jessica Fitzgerald - State Farm AgentGrand Rapids, MI, United States
Full-time

As an Assistant Manager with Jessica Fitzgerald State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.Your attention to... Show more

 • Promoted

Customer Service AttendantFloater

AVI FoodsystemsGrand Rapids, MI, United States
Full-time

Install and remove new and existing vending equipment Complete minor vending equipment repairs Test and monitor vending equipment to ensure proper function Fill vending machines with merchandise in... Show more

 • Promoted

Entry Level AT&T Sales Agent

Aretas Solutions, Inc.Grand Rapids, MI, United States
Full-time

At Aretas Solutions, we believe that reliable communication is the foundation of every successful business.Through our partnership with AT&T, one of the nation's most respected telecommunicatio... Show more

 • Promoted

Purchasing Agent

Brady PlusGrand Rapids, MI, United States
Full-time

Purchase AgentWe are in search of a Purchasing Agent to join our growing team.This role will be responsible for the purchasing and replenishment of goods and services at the right time, quality, an... Show more

 • Promoted

Freight Broker Agent - Experience Required

Logistic Dynamics Inc.Grand Rapids, MI, US
Full-time

Freight Broker Agent (Experience Required).Logistic Dynamics (LDi) is a 3rd Party Logistics (3PL) company that focuses on building our independent contractors (1099) businesses with our Agent-based... Show more

 • Promoted

Agency Manager - State Farm Agent Team Member

Kelly Anderson - State Farm AgentByron Center, MI, United States
Full-time

We are an established, growth-oriented agency with a team of highly motivated individuals.If you want to work in an environment that is fun, challenging, and rewarding, then Kelly Anderson - State ... Show more

 • Promoted

Home Improvement Sales

Brothers That Just Do GuttersByron Center, MI, United States
Full-time

Solutionist (Consultative Sales) West Michigan.Are you tired of "hard-closing" and ready to provide actual value?.The Brothers that just do Gutters is one of West Michigan's fastest-growing home s... Show more

 • Promoted

Purchasing Agent

Baudville BrandsGrand Rapids, MI, United States
Full-time

Purchasing AgentThe Baudville Brands team is looking for an upbeat, go-getter to support all aspects of the custom quoting and purchasing process.This includes working directly with the Baudville a... Show more

 • Promoted

Professional Liability Insurance Agent

AMBAGrand Rapids, MI, United States
Full-time

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber).Position at AMBA Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About the Role ... Show more