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eTeam
IT EngineereTeam • Atlanta, GA
IT Engineer

IT Engineer

eTeam • Atlanta, GA
2 days ago
Job type
  • Full-time
Job description

Job Title: IT Engineer
Job Type: Contract
Duration: Months
Location: Atlanta, GA
% Onsite role

SUMMARY of JOB RESPONSIBILTIES:

  • Provides backend configuration, maintenance and support for workstation and security applications including but not limited to Jamf, Apple Enterprise Services, Apple ABM, and Microsoft Intune.
  • Plan detailed requirements for new and changing infrastructure services
  • Build and prepare packages for automated deployment and self service
  • Builds and test pilot versions for new and changing services
  • Creates solution documentation for Global Help Desk support of end users
  • Provides senior technical troubleshooting incident and problem resolution for endpoint services platform offerings
  • Review Service-Now tickets related to Jamf/Mac and update in a timely manner.


Security and Partnerships:

  • Manages overall security frameworks and practices as they pertain to desktop services and integrated technologies such as Zscaler, Antivirus, etc.
  • Maintain appropriate balance with security and usability, including working with teams to adjust appropriate policies.
  • Partners with client and portfolio owners to assist with technology implementation initiatives across business services


Leadership and Learning:

  • Actively stay up to date on the latest technologies and solutions, including internal/external learning and research.
  • Create endpoint reports for stakeholders as requested.
  • Evaluate advanced requests for feasibility and provide appropriate guidance.
  • Provide coordination for architecture of systems, including providing feedback on project requests and timing.


Qualifications & Experiences:

  • Minimum of years of experience in administering Jamf, Intune, or other MDM solutions for Mac endpoints
  • + years' experience in identity and access management
  • Advanced scripting knowledge (bash, python, etc.)
  • Experience dealing with security incidents
  • Ability to prioritize based on criticality
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IT Engineer • Atlanta, GA

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