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Deutsche Telekom IT Solutions
Technical Presales Consultant (REF5634F)Deutsche Telekom IT Solutions • Waterbury, CT, United States
Technical Presales Consultant (REF5634F)

Technical Presales Consultant (REF5634F)

Deutsche Telekom IT Solutions • Waterbury, CT, United States
1 day ago
Job description

Technical Presales Consultant

Fr die Untersttzung der IoT Unit suchen wir eine erfahrene Ressource im Bereich Enterprise Access / Mobile IP VPN. Die Rolle bernimmt die fachliche und technische Beratung zu IP-VPN-Produkten, untersttzt Vertrieb und Kunden bei der Ausarbeitung konkreter Use Cases und bildet die Schnittstelle zwischen Sales, Presales, Delivery und Produkt-/Plattformteams.

Der Schwerpunkt liegt auf der strukturierten bernahme und Bearbeitung von Kundenanforderungen rund um Mobile IP VPN, APN, IPSec, Leased Line, Cloud, M2M Connectivity, Redundanz- und Sicherheitskonzepte sowie auf der operativen Untersttzung bei Beauftragung, Initiativensteuerung und Delivery-bergabe.

Befristet auf 1 Jahr.

Aufgaben und Verantwortlichkeiten

  • Beratung von Kunden zu IP-VPN-Produkten und Enterprise-Access-Lsungen der IoT Unit
  • Analyse kundenspezifischer Use Cases und Ableitung passender Lsungsoptionen aus dem IP-VPN-Produktportfolio
  • Untersttzung des Vertriebs bei der Positionierung, Erklrung und Beauftragung von IP-VPN-Produkten
  • Erarbeitung technischer Lsungsskizzen fr Kundenanforderungen, zum Beispiel APN, Mobile IP VPN, IPSec, Leased Line, Cloud-Anbindung oder Redundanzszenarien
  • Untersttzung bei Kundenworkshops, technischen Abstimmungen und Prsentation von Lsungsvorschlgen
  • Mitwirkung bei der Bearbeitung von Kunden-Ausschreibungen, RFQs und Angebotsunterlagen

Schnittstelle zu Delivery und internen Stakeholdern

  • bersetzung von Kundenanforderungen in umsetzbare interne Anforderungen fr Delivery und technische Einheiten
  • Erstellung, Pflege und Vertretung von Initiativen, Anforderungen und Tickets in den relevanten internen Prozessen
  • Abstimmung mit Delivery, Plattform-/Core-Netz-Teams, Security und Operations
  • Nachhalten von offenen Punkten, Risiken, Akzeptanzkriterien und Umsetzungsstnden
  • Untersttzung bei Priorisierungen und Vorbereitung von Entscheidungsunterlagen fr relevante Gremien

Operative Beauftragung und Tool-Nutzung

  • Bedienung der relevanten Tools zur Auftragserstellung und Nachverfolgung, insbesondere Alfred-Tool
  • Untersttzung bei der formalen Beauftragung von IP-VPN-Produkten und Enterprise-Access-Leistungen
  • Pflege von Statusinformationen, Dokumentation und bergabepunkten
  • Sicherstellung, dass Kundenanforderungen, technische Rahmenbedingungen und Delivery-Voraussetzungen nachvollziehbar dokumentiert sind
  • Untersttzung beim Troubleshooting und bei der strukturierten Analyse von Strungen oder Umsetzungsblockern

Qualifikationen

Fachliche Anforderungen

  • Kenntnisse im IP-Umfeld, insbesondere Protokolle, Technologien, Einsatzszenarien und Redundanzkonzepte
  • Verstndnis von Aufbau und Funktion von IP-Netzwerken
  • Kenntnisse in VPN-Technologien, insbesondere IP VPN und IPSec
  • Erfahrung mit APN-, Mobile-Connectivity- oder Enterprise-Access-Szenarien
  • Verstndnis fr Routing, Adressierung, Netzsegmentierung, Security-Anforderungen und Betriebsaspekte
  • Kenntnisse im Cloud-Umfeld, insbesondere AWS, Microsoft Azure oder Google Cloud, sind von Vorteil
  • Erfahrung in der Analyse komplexer technischer Kundenanforderungen
  • Erfahrung in der Untersttzung von Ausschreibungen, RFQs oder technischen Angebotsprozessen ist wnschenswert

Methodische und persnliche Anforderungen

  • Erfahrung im Umgang mit Kunden und komplexen Kundenprojekten
  • Ausgeprgtes kundenorientiertes Denken und Handeln
  • Fhigkeit, Kundenanforderungen zu strukturieren, technische Use Cases abzuleiten und passende Lsungsoptionen verstndlich zu prsentieren
  • Kommunikationsstrke an der Schnittstelle zwischen Vertrieb, Kunde, Technik und Delivery
  • Fhigkeit, technische Themen managementtauglich zusammenzufassen
  • Strukturierte, selbstndige und zuverlssige Arbeitsweise
  • Teamfhigkeit und Bereitschaft zur engen Zusammenarbeit mit verschiedenen internen Stakeholdern
  • Hohe Eigenverantwortung bei der Nachverfolgung von offenen Punkten, Risiken und Abhngigkeiten
  • Sicherer Umgang mit unklaren Anforderungen und Fhigkeit, diese in konkrete nchste Schritte zu berfhren

Sprachkenntnisse

  • Deutsch: mindestens C1
  • Englisch: mindestens B2, idealerweise C1

Zustzliche Informationen

* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.

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Technical Presales Consultant (REF5634F) • Waterbury, CT, United States

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