Senior Manager, Site Training (34437)

Senior Manager, Site Training

Memphis Support Center - Memphis, TN

Overview

Level: Experienced Position Type: Full Time Education Level: 4 Year Degree Category: Human Resources

Description

About Monogram Foods A leading food manufacturer, Monogram Foods specializes in delivering your favorite foods and snacks with unparalleled quality and flavor. We specialize in co-manufacturing, private label, and food service solutions, offering a diverse range of products including appetizers, meat snacks, sandwiches, bacon, corn dogs, and baked goods. Established in 2004 and headquartered in Memphis, Tennessee, Monogram Foods has earned recognition as one of the fastest-growing private companies in the nation. With over 4,000 team members across 12 locations in seven states, our unwavering commitment to excellence and passion for quality drives everything we do. Our dedication extends beyond our products to giving back to local communities. Through the Monogram Foods Loves Kids Foundation, we strive to "make it better" for children and families, embodying our core values and creating lasting, meaningful change.

Our Culture Is Our Secret Ingredient At Monogram Foods, we're more than a food companywe're a passionate team dedicated to creating America's most beloved foods and making an impact in the communities where we operate.

We value the dedication of our team members and are committed to fostering a fun, supportive work environment. We prioritize recognition, well-being, and a strong sense of belonging because we know that when our team is at its best, we can deliver our best to customers. Here you will enjoy competitive compensation, comprehensive benefits, and ample opportunities for growth and advancement. Plus, our inclusive culturegrounded in our company valuescelebrates diversity and respects the unique perspectives of our team members.

So, if you're hungry for a rewarding career, join our team and let's cook up something extraordinary together.

Position Overview:

The Senior Manager, Plant Training is responsible for leading the design, delivery, and execution of training programs that build technical capability, ensure compliance, and support operational excellence at the plant level. This role partners closely with Plant Leadership, HR, Operations, and Safety teams to ensure team members are equipped with the skills and knowledge needed to perform safely, effectively, and consistently.

The Senior Manager oversees onboarding, compliance training, operator certification programs, and ongoing skill development initiatives, ensuring alignment with enterprise learning strategies and regulatory requirements.

Essential Duties and Responsibilities:

• Lead the development and execution of plant-level training strategies aligned with operational goals and enterprise learning priorities.
• Ensure training programs drive improvements in safety, quality, productivity, and team member performance.
• Standardize training processes, materials, and delivery methods across shifts and departments.
• Oversee the onboarding process, including orientation and "First 100 Days" training plans.
• Ensure new team members are trained, qualified, and successfully integrated into their roles.
• Partner with HR and Operations to improve onboarding effectiveness and retention.
• Ensure all required compliance training (e.g., food safety, team member safety, regulatory training) is completed on time and documented accurately.
• Partner with Safety and Quality teams to deploy required training programs and address audit findings.
• Maintain readiness for internal and external audits (e.g., SMETA, regulatory inspections).
• Design and manage operator certification programs to ensure team member proficiency and consistency.
• Partner with operations leaders to define skill requirements and certification standards.
• Track and report certification completion and skill progression.
• Support development of frontline leaders through training in leadership fundamentals, communication, and team management.
• Facilitate or coordinate leadership programs aligned with enterprise initiatives (e.g., Catalyst Frontline Leader programs).
• Coach leaders on training best practices and accountability for team development.
• Manage training systems (e.g., Alchemy or LMS platforms) to track completion, certifications, and training records.
• Ensure data accuracy, reporting consistency, and accessibility of training records.
• Develop training schedules and coordinate sessions across departments and shifts.
• Track and report key training metrics, including:

1. Compliance training completion rates
2. Onboarding completion ("First 100 Days")
3. Operator certification progress
4. Training effectiveness and participation

• Use data to identify gaps and drive continuous improvement.
• Evaluate training effectiveness and implement improvements based on feedback, audits, and performance outcomes.
• Identify opportunities to enhance training delivery (e.g., hands-on learning, digital tools, job aids).
• Ensure training programs evolve with changing operational needs.
• Lead and develop plant training coordinators or specialists.
• Provide coaching, direction, and support to ensure consistent execution of training programs.
• Foster a culture of accountability, safety, and continuous learning.

NOTE: This list presents only the principal duties of the position and is not intended to be comprehensive. The duties and responsibilities listed above may be changed or supplemented at any time in accordance with business needs and conditions.

The Ideal Candidate Will Have The Following Qualifications:

Education and Experience:

• Bachelor's degree in Business, Education, Organizational Development, or related field preferred
• Equivalent experience in manufacturing training environments may be considered
• 7+ years of experience in training, learning and development, or operations within a manufacturing or plant environment
• 3+ years of leadership or people management experience
• Experience managing compliance training and audit requirements
• Strong background in onboarding, skills training, and workforce development
• Experience with LMS platforms (e.g., Alchemy) preferred

Competencies and Skills:

• Strong knowledge of manufacturing operations and training requirements
• Understanding of food safety, safety compliance, and regulatory training standards
• Ability to design and deliver effective training programs for diverse audiences
• Strong facilitation, coaching, and communication skills
• Data-driven mindset with ability to track and analyze training metrics
• Strong organizational and project management skills
• Ability to influence and partner with plant leadership and cross-functional teams

Physical Demands:

• Travel >30%.
• Ability to sit for prolonged periods of time in front of a computer.
• Ability to move about the facility on a regular basis to perform physical activities, such as, but not limited to, lifting items of up to 30 lbs. unassisted, bending, standing, climbing or walking.
• Visual and hearing acuity.

NOTE : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.