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Younis Insurance Agency
Licensed P&C Insurance Customer Service RepresentativeYounis Insurance Agency • Rochester Hills, MI, US
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Licensed P&C Insurance Customer Service Representative

Licensed P&C Insurance Customer Service Representative

Younis Insurance Agency • Rochester Hills, MI, US
30+ days ago
Salary
$20.00 hourly
Job type
  • Full-time
Job description

Benefits:

  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development



Younis Insurance Agency (AAA) | Rochester Hills, MI | Full-Time

Licensed Insurance Customer Service Representative (P&C)

Why This Role
Join a fast-paced, high-performing AAA insurance office where accuracy and great service come first. You'll get hands-on coaching, real mentorship from experienced agents, and a clear path to grow within the insurance industry — not just a job, a career track.


What You'll Do

  • Help members with policy changes, billing questions, and general insurance inquiries
  • Process policy updates: adding/removing drivers and vehicles, coverage changes
  • Make outbound calls to members regarding service matters such as upcoming cancellations, renewals, and required documents
  • Communicate clearly and professionally by phone, email, and in person
  • Support agents and teammates to keep the office running smoothly
  • Learn AAA systems and underwriting guidelines with structured, hands-on training

What You Bring

  • Active Michigan Property & Casualty producer's license (required)
  • Strong computer skills and the ability to learn new software quickly
  • Excellent attention to detail and accuracy
  • Strong communication and problem-solving skills
  • Comfort with multitasking in a fast-paced environment
  • A positive, coachable attitude

What We Offer

  • Hands-on, personalized training from day one
  • Clear opportunities for professional growth and advancement
  • Supportive, team-oriented office culture
  • Paid holidays and PTO

A valid Property & Casualty producer's license is required for this role. Applications without an active P&C license cannot be considered.

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Licensed P&C Insurance Customer Service Representative • Rochester Hills, MI, US

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