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Johns Hopkins Medicine
Asst Director Patient Services - NutritionJohns Hopkins Medicine • Baltimore, MD, United States
Asst Director Patient Services - Nutrition

Asst Director Patient Services - Nutrition

Johns Hopkins Medicine • Baltimore, MD, United States
5 days ago
Job type
  • Full-time
Job description

Assistant Director Patient Services

The Assistant Director Patient Services plans, administers and directs all patient meal services operations. Develops and manages an electronic menu system. Establishes and maintains effective working relationships with other departments to provide a unified food service experience for patients, residents, visitors and employees.

Principle Duties:

  • Develops, implements and maintains trayline
  • Enforces quality control standards for patient food items including temperature, food handling, quality, taste and presentation
  • Develops schedules and assignments
  • Supports operation of the electronic menu system
  • Monitors employee performance
  • Responsible for staff training
  • Responsible for supervising patient services managers
  • Responsible for regulatory adherence
  • Drives and improves customer satisfaction
  • Conducts quality assurance monitoring
  • Responsible for adhering to sanitation requirements
  • Develops policies and procedures related to patient meal services
  • Develop and manage clinical performance improvement plans and activities

Education and Experience:

  • Bachelors Degree required
  • 5-8 years previous management experience in large-scale/ high-volume food service operation required
  • Serv-Safe Certification preferred
  • Working knowledge of 3rd party patient satisfaction companies

Our competitive benefit package is designed to support the well-being and financial security of our employees and includes:

Full medical, dental, and vision plans, Retirement plans, Paid time off (PTO), Tuition reimbursement for you and your dependents, Tell a friend and get paid! Ask about our Employee Referral Program Bonus! And more!

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Asst Director Patient Services - Nutrition • Baltimore, MD, United States

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