Our Senior Operations Managers play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon’s success which is built on a foundation of customer obsession, and innovation. This position is a multi-faceted role requiring the ability to balance strategy and execution. The Senior Operations Manager is responsible for all aspects of the operations of a functional area for one of our Fulfillment Centers including, people management and development, process, and meeting or exceeding the expectations and promise made to our customers. You will lead a dynamic team of Operations and Area Managers to achieve operational excellence through coaching and mentoring the team; driving employee engagement, and building leadership bench strength within the Fulfillment Center.
As a senior leader you will oversee upwards of 1,000+ salaried and hourly employees, in a fast-paced, complex operations facility up to a million square feet.
Our Senior Operations Managers serve as the face of the organization to potentially thousands of employees and the community where the center is located. This position offers unlimited career potential as we continue to grow our global footprint.
Strategic Responsibilities & Deliverables:
- Owns and delivers the operational budget for functional area, including safety, productivity, financial and labor planning, and operational goals for outbound, or inbound operations
- Responsible for providing strategic level/long-term planning (3, 6, and 12 months out) including labor planning, rate forecasting, and peak season planning
- Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact. Effectively leverages the Operations and Area Managers to solicit ideas and understand problems and challenges in the building.
- Networks with other leaders across the network to solicit and share process improvements and drive efficiencies and cost savings.
- Establishes objectives and metrics for safety, quality, productivity, and customer experience
- Sets clear goals and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds leaders accountable
- Mentors and develops leaders and staff
- Participates in recruiting to identify and evaluate associates and internal/external candidates for promotion and hire.
- Works closely with support staff (HR, Finance, Maintenance Engineering, Safety, IT and other leaders) to build and secure support and resources for projects and initiatives
Additional Job Elements:
- Lift and move totes up to 49 pounds each
- Regular bending, lifting, stretching and reaching both below the waist and above the head
- Must be able to stand/walk for up to 10-12 hours
- Should be able to work in environments with variable noise levels, lighting conditions and temperature variation.
- Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
PREFERRED QUALIFICATIONS
- Interest in long-term career development through assignments in multiple FCs across the nation
- Track record of effectively leading an operation comprising both salaried and hourly staff of at least 100
- Demonstrated ability to successfully develop others into higher levels of leadership in an organization
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Senior Operations Manager • Avenel, New Jersey, USA
The Senior Manager, R&D will lead multiple product development programs through the research, scale-up, and commercialization process while ensuring adherence to cGMPs, SOPs, FDA requirements, and ... Show more
We're looking for motivated, engaged people to help make everyone's journeys better.Responsible for analyzing material and information flows for the operations unit to identify opportunities for im... Show more
Menasha Corporation Opportunity.Responsible for ensuring all of operations is running safely, efficiently and is cost effective.The position oversees the daily production operations and other assig... Show more
Operations Manager In Training.As an Operations Manager in Training, you will play a key role in leading and shaping the Service Operations Department at one or more assigned CarMax locations.This ... Show more
Do you have a passion for leading others, an eye for detail, and the desire to see your efforts help grow a company? Then we have a great opportunity for you! As an Operations Manager at Mosquito A... Show more
Manager of Operations and Efficiency.Berkley Luxury Group is seeking a Manager of Operations and Efficiency to lead and optimize Berkley Luxury Group's operations team in support of underwriting an... Show more
The Operations Manager reports directly to the management of a small to large size transportation Service Center.Complexity of the job includes responsibility for up to 450 or more employees while ... Show more
Manager / Senior Manager: SuccessFactors.Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 cou... Show more
APM Terminals is a key part of the A.MollerMaersk Group, enabling global trade by operating some of the world's most advanced ports and terminals.APM Terminals Elizabeth is one of the most strategi... Show more
Description:Our team members are the heart of what makes us better.The information below covers the role requirements, expected candidate experience, and accompanying qualifications.AtHackensack Me... Show more
Essential Duties and Responsibilities:.Provide guidance to the Transparency team on overall Clinical Trial processes and conduct.Perform required clinical trial registration and/or results disclosu... Show more
An Operations Manager is a results-driven leader responsible for overseeing multiple functional areas within the distribution center and leading a team of salaried Area Managers and their hourly wo... Show more
Horizon Blue Cross Blue Shield Of New Jersey.Horizon Blue Cross Blue Shield of New Jersey empowers our members to achieve their best health.For over 90 years, we have been New Jersey's health solut... Show more
This transformational solution will enable the expansion of our distribution network and support eCommerce growth.This is an opportunity to be part of a great success story as LOreal continues to i... Show more
Initial hiring pay range (based on location, experience, etc.At Raising Cane's Chicken Fingers, we serve only the most craveable chicken finger meals it's our One Love! Known for our great Crew an... Show more
Join our dynamic team at Radiant Waxing as a Salon Manager/Waxologist and discover the opportunities for career fulfillment.We're looking for individuals with the ability to light up a room, make p... Show more
Who We Are:Oppenheimer & Co.Oppenheimer) is a leading middle-market investment bank and full-service broker-dealer.With roots tracing back to 1881, the Company is engaged in a broad range of ac... Show more
Are you a driven leader who thrives in a fast-paced environment and knows how to inspire teams to win?.Do you want a role where your leadership directly fuels growth, income, and long-term success?... Show more
The Senior Integration Manager is responsible for end-to-end integration governance, and value realization across acquisitions, ensuring disciplined execution through a tollgate-based integration m... Show more
DescriptionThe Continuous Improvement Manager is responsible for leading, developing, and executing strategies to drive operational excellence across the medical device manufacturing organization.T... Show more
