Job descriptionSUMMARYMahoney's is a family-owned and operated independent garden center with 7 retail locations in the Greater Boston Area and Cape Cod. For over 60 years, we have taken pride in offering the highest selection of quality plants, yard products, and gardening accessories – with outstanding customer service to match!We employ customer-driven people that are dedicated to creating a refreshing and helpful shopping experience. For our employees, we offer a fun, fast-paced, and challenging workplace with the opportunity for growth. We are committed to maintaining a work environment that encourages trust, hard work, efficiency, self-motivation, initiative, continuous improvement, and teamwork. We provide an opportunity for personal and professional growth and a great employee discount, as well!OBJECTIVEThe Junior Designer will support the Floral Manager and Floral Designers across various operational practices. Support will be focused around display and maintenance of floral inventory, as well as the engagement with customers both in-person and over the phone, in order to properly and efficiently communicate orders. In addition, the Junior Designer will participate in the creation of custom retail orders as directed by the Floral Managers.ESSENTIAL FUNCTIONSReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Assist customers with questions and the selection of the floral inventoryUtilize knowledge of floral inventory and availability to assist customers in the design and arrangement of unique floral arrangements, offering recommendations and substitution based on customer selectionsEnsure that all standard floral arrangements are prepared, executed and priced in a timely and accurate manner in accordance with approved company standardsMaintain health of floral inventory both on the floor and in the refrigerated storage through the watering, cutting and displaying of flowersSetup displays in accordance with company standardsAssist the floral managers and designers in the completion of custom online and over the phone orders as directedComplete other general maintenance tasks on the general floor as requiredCOMPETENCIESCommunication Customer FocusAttention to DetailWell Organized Initiative/Ability to LearnAbility to work IndependentlyPREFERRED EDUCATION AND EXPERIENCE2+ years' experience working in a retail or boutique floral environment required. Experience in the horticultural, floral arrangement, gardening fields or completion of floriculture coursework is preferred. Demonstrated ability to offer excellent customer service skills, phone etiquette and a strong work ethic is required.WORK ENVIRONMENTThis job operates in an active retail store environment. This job may be either indoors or outdoors or both.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the jobWhile performing the duties of this job, the employee is regularly required to stand, walk, climb, stoop, kneel, crouch and/or crawl. The employee must occasionally lift and/or move objects weighing between 30 and 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.These activities may be performed with or without reasonable accommodation.POSITION TYPE / EXPECTED HOURS OF WORKFlexible hours. Days and hours of work vary by schedule and season. Must be available to work evenings, weekends, and holidays.EEO STATEMENTMahoney's provides equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.