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Lodging Dynamics
Rooms ControllerLodging Dynamics • Anaheim, CA, United States
Rooms Controller

Rooms Controller

Lodging Dynamics • Anaheim, CA, United States
12 hours ago
Job type
  • Full-time
Job description

Rooms Controller

The Rooms Controller will work in partnership with Revenue Management, Front Desk and other operational departments with a focus on managing the hotel's room inventory to maximize both revenue and quality service levels for guests.

Job Duties & Functions:

  • Ensure the hotel is set up for success by appropriately blocking guestrooms and balancing room types to enhance revenue opportunities and deliver GPS.
  • Block VIPs and identified members into upgraded room types while allocating the proper number of rooms to be reserved for upgrades performed by the front desk that generate revenue.
  • Manage Out of Order and Out of Service room's inventory, following up with departments such as Housekeeping, Engineering, and Front Desk and updating Revenue Management team.
  • Actively participate in Group Strategy meetings to ensure group inventory is managed accordingly, down to the room type level.
  • Ensure inventory across Property Management System (Galaxy), Revenue Management System (ROS) and Central Reservations System (Valhalla) are in balance and take corrective action in the event of variances.
  • Any task as assigned by Revenue Management or Hotel Leadership team.

Education & Experience:

  • Typically requires a high school diploma and 2 to 4 years of experience. Performs work under general supervision.
  • Handles moderately complex issues and problems, and refers more complex issues to higher- level staff.
  • Possesses solid working knowledge of subject matter.
  • May provide leadership, coaching, and/or mentoring to a subordinate group.
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Rooms Controller • Anaheim, CA, United States

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