Talent.com
Expert Technology Services
Business Process Consultant - Position 2Expert Technology Services • Edison, NJ, United States
Business Process Consultant - Position 2

Business Process Consultant - Position 2

Expert Technology Services • Edison, NJ, United States
5 days ago
Job type
  • Full-time
  • Quick Apply
Job description
Job Summary (List Format):

- Build and maintain trusted, long-term relationships with customers by delivering outstanding consulting services.
- Manage end-to-end business process improvements, leveraging domain and ServiceNow expertise.
- Collaborate with technical consultants and customers to design workflows that align with the customer journey.
- Gather business requirements through workshops and translate them into functional specifications and user stories.
- Analyze existing workflows to identify areas for improvement and implement automation solutions.
- Develop acceptance criteria, testing strategies, and knowledge transfer documents to ensure delivery excellence.
- Share insights and feedback with product teams to drive continuous improvement and best practices.
- Provide leadership by resolving escalations from junior team members and serving as the functional lead on engagements.
- Coach and mentor Associate Business Process Consultants.
- Apply ServiceNow product knowledge to design efficient workflows based on leading practices and customer needs.
- Train customers in creating user stories, acceptance criteria, and testing strategies, and support their review and approval.
- Maintain up-to-date skills and certifications relevant to specific workflows.
- Utilize AI tools to streamline workflows, generate insights, and support strategic initiatives as guided.
- Demonstrate understanding of core AI concepts, ethical considerations, and platform capabilities, and explain their application to customers.
- Collaborate effectively with cross-functional teams to drive complex issue resolution.
- Willingness to travel up to 50% as required by client engagements.
Create a job alert for this search

Business Process Consultant - Position 2 • Edison, NJ, United States

Similar jobs

US-CTS-ADVISORY-Business Consultant

Pyramid Inc.Morristown, NJ, United States
Temporary

US-CTS-ADVISORY-Business Consultant.Immediate need for a talented Business Consultant.This is a 06+months contract opportunity with long-term potential and is located in Morristown, NJ (Onsite).Ple... Show more

 • Promoted

Business Process Engineer Sr. Process Design Specialist II

Horizon Blue Cross Blue Shield of New JerseyNewark, NJ, United States
Full-time

Process Improvement Consultant.Horizon Blue Cross Blue Shield of New Jersey empowers our members to achieve their best health.For over 90 years, we have been New Jersey's health solutions leader dr... Show more

 • Promoted

Business Process Analyst - Advisor

BentoBoxBerkeley Heights, NJ, United States
Full-time

Business Process Analyst - AdvisorWe're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world.We connect financial institutions, corporati... Show more

 • Promoted

Pursue Your Passion with Purpose

MDA EdgeSomerset, NJ, United States
Full-time

Estimated duration is 12+ months with possible extensions.Work setting is 100% on-site at the client's location.No telecommuting or remote work is allowed.This requirement is non-negotiable.Must wo... Show more

 • Promoted

Consulting Actuary - EB Consulting

MillimanLittle Falls, NJ, United States
Full-time

The Employee Benefits (EB) Consulting Practice offers excellent retirement, health, compensation, and investment consulting services to our clients.Health Consulting Actuaries are an integral part ... Show more

 • Promoted

People Relations Consultant

Anywhere Real EstateMadison, NJ, United States
Full-time

Our People Relations team partners closely with leaders and employees to support thoughtful, consistent approaches to performance improvement, workplace concerns, and moments that matter across the... Show more

 • Promoted

Sales Consultant (B2B Outside Sales Professional)

TalusFreehold, NJ, United States
Full-time

Calling All B2B Entrepreneurs!.Talus Pay is an end-to-end payments solution provider on a mission to change the payments economy! Our solutions approach centers around our company values of:.As a S... Show more

 • Promoted

Temporary- Associate Business Analyst

IEEEPiscataway, NJ, United States
Full-time +1

Temporary- Associate Business Analyst.The overall purpose of this position is to assist with the business and operational activities of the Technical Activities Department.The Associate Business An... Show more

 • Promoted

Business Analyst

RIT SolutionsOld Bridge, NJ, United States
Full-time

Senior Business Analyst Or Project Manager.We need: A senior Business Analyst or Project Manager with extensive experience supporting Shared Services Projects around Technology expenses.Must have e... Show more

 • Promoted

Aftersales performance Consultant

GP Strategies CorporationNewark, NJ, United States
Full-time

Deliver After Sales Excellence.The After Sales Performance Consultant Audi delivers hands-on consulting support to Audi dealerships, primarily focused on Service operations, with secondary respons... Show more

 • Promoted

Business Strategy Specialist

Micro1Somerset, New Jersey, US
$50.00 hourly
Full-time

Management Consultant / Business Strategy Specialist.AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such ... Show more

 • Promoted

Business Analyst - Guidewire Claims

Greater New York Insurance CompaniesEdison, NJ, United States
Full-time

Business Analyst - Guidewire Claims.Hybrid NEW JERSEY - EDISON, NJ 08837.Category Information Technology.Position Summary: The primary purpose of this role is to act as a liaison between P&C insur... Show more

 • Promoted

Solutions Consultant II (R-19317)

Dun & BradstreetFlorham Park, NJ, United States
Full-time

Shape the Future with Dun & Bradstreet.At Dun & Bradstreet, we believe data has the power to create a better tomorrow.As a global leader in business decisioning data and analytics, we help companie... Show more

 • Promoted

Business Process Optimization Lead

Wakefern Food Corp.Edison, NJ, United States
Full-time

United States and supports its co-operative members' retail operations, trading under the ShopRite, Price Rite, The Fresh Grocer, Dearborn Markets, DiBruno Bros.Employing an innovative approach to ... Show more

 • Promoted

Business Process Expert, External Purchasing Planning

Becton DickinsonFranklin Lakes, NJ, United States
Full-time

Business Process Expert External Purchasing & Requirements PlanningPart of the E2E Planning Excellence Team, you will play an active role in our E2E planning transformation journey.As Business ... Show more

 • Promoted

Manager SCM Excellence and Business Processes

LanxessFords, NJ, United States
Full-time

Supply Chain Excellence Manager.Lead and implement Supply Chain Excellence initiatives of Supply Chain Management (SCM) tools, SAP IBP, SAP PP/DS, and related supply chain business processes, ensur... Show more

 • Promoted

Senior Continuous Improvement and Change Leader - CCO Commercial Excellence (Hybrid)

BDFranklin Lakes, NJ, United States
Full-time

Senior Continuous Improvement And Change Leader - Cco Commercial Excellence (Hybrid).All your information will be kept confidential according to EEO guidelines. Show more

 • Promoted

Process Mining Senior Consultant, Energy & Chemicals

DeloitteMorristown, NJ, United States
Full-time

Industry Solutions, Process Mining, Energy & Chemicals Senior Consultant.Deloitte is seeking an Industry Solutions, Process Mining, Energy & Chemicals Senior Consultant to support clients in transf... Show more

 • Promoted

Clinical Transition Consultant (Healthcare)

Gilbane Building CompanyNewark, NJ, United States
Full-time

Clinical Focused Transition Consultant II.Are you looking for a highly rewarding opportunity that provides extensive career growth opportunities? Gilbane is seeking a clinical focused Transition Co... Show more

 • Promoted

Process Improvement Analyst III

Guardian Life InsuranceHolmdel, NJ, United States
Full-time

Process Improvement Analyst III.This is a hybrid position, which requires three days per week attendance in one of our primary office locations (Bethlehem, PA, Holmdel, NJ, or New York, NY) with th... Show more