Program Director- (A-CCS)

Program Director

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Program Director to join our Respite team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer:

• Purpose-Driven Work Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

• Provide direct clinical, supervisory, and consultative services to individuals served, families, staff, and community providers.
• Deliver high-quality community-based care while triaging site workflow and supporting the program's ability to maintain census at capacity.
• Complete comprehensive assessments, including risk assessment, diagnosis, mental status, and social functioning, in collaboration with providers and significant supports.
• Oversee treatment and aftercare planning, determine appropriate referrals, and implement the least restrictive clinical response.
• Lead daily and weekly case rounds focused on treatment planning and disposition with program staff and collateral providers.
• Ensure clear, timely clinical documentation and approve discharge plans and discharge summaries.
• Consult with BHN Crisis, emergency departments, inpatient settings, and other providers regarding referrals and treatment planning.
• Participate in hiring, onboarding, training, supervision, performance management, and professional development for staff and interns.
• Collect, manage, and analyze program data to advance operational goals while maintaining a clean, safe, and organized treatment environment.
• Provide program on-call coverage as part of the management team rotation.

Who You Are:

• Master's degree in Social Work or an equivalent clinical program required.
• Independent clinical licensure, such as LICSW or a comparable clinical license, required.
• Experience using a variety of treatment approaches with individuals experiencing behavioral health challenges required.
• Crisis-services or inpatient behavioral health experience preferred.
• Ability to independently assess and manage complex clinical situations and high-risk needs.
• Strong interviewing and assessment skills, including mental status examinations and risk assessments.
• Excellent planning, organization, critical thinking, decision-making, and team-management skills.
• Excellent verbal and written communication skills, with the ability to build rapport with individuals served, families, and service providers.

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core valuesHumanity, Empowerment, Accountability, Respect, and Teamworkguide how we lead, serve, and support one another. If you're ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we'd love to hear from you.

Salary Range: $70,000-$100,000

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.