System Analyst

Job Summary:

The System Analyst 6 role involves analyzing business objectives and user requirements to design, develop, and improve computer systems within the Department of Technology, Management, and Budget. This position requires advanced IT expertise to plan, coordinate, and implement system solutions that enhance operational efficiency. The role supports application and hardware troubleshooting, provides technical guidance, and ensures effective use of management information systems in a hybrid work environment based in Lansing, Michigan.

Responsibilities:

• Analyze business problems and objectives to identify alternative solutions and perform cost/benefit analyses.
• Evaluate current operational procedures and user requirements to automate or improve computer systems.
• Write detailed descriptions of user needs, program functions, and development steps.
• Review system capabilities and scheduling to determine feasibility of program changes.
• Develop new systems or improve existing systems to enhance production and specifications.
• Prepare technical reports, memoranda, and instructional manuals documenting program development.
• Maintain and upgrade systems post-implementation, correcting errors as needed.
• Assist and coordinate with programmers to resolve project-related work problems.
• Provide technical assistance and support for applications, hardware, and external information sharing.
• Plan and coordinate the use of management information systems and office equipment.
• Create charts, diagrams, tables, flowcharts, and document input/output formats.
• Assist in designing, developing, and maintaining computer applications and IT system processes.
• Support software technology planning, development, implementation, security, and interfaces.

Required Skills & Certifications:

• Minimum 14 years of IT industry experience.
• At least 5 years of proficiency with Azure DevOps (ADO).
• Bachelor s Degree in Computer Science, Computer Information Systems, Management Information Systems, or related field.
• Advanced knowledge of computer systems, programming languages, hardware, software, and operating systems.
• Ability to analyze systems and procedures, write and revise standards, and communicate effectively.
• Must reside within 90 miles of Lansing, Michigan at time of submission.
• Valid Right to Represent and adherence to bid submission requirements.

Preferred Skills & Certifications:

• Experience with automated mapping and non-automated system design techniques.
• Familiarity with system security and interface processes.
• Demonstrated ability to train others and provide customer service in technical support roles.

Special Considerations:

• Hybrid work schedule is mandatory: on-site presence required every Wednesday and Thursday.
• Candidate must be available for virtual interviews via MS Teams with video and screen sharing capability.
• Candidate submissions must include a cover sheet, valid Right to Represent, and resume limited to 4-5 pages.
• Withdrawn candidates cannot be replaced; sub-vendor use is limited to one level deep.

Scheduling:

• Full-time position with a 40-hour workweek.
• Hybrid schedule: in-office two days per week (Wednesdays and Thursdays).
• Contract duration projected through September 30, 2027, subject to business needs.