Supervisory Veterans Service Representative (VSCM); PD37979A
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Specific duties include:
Plans, organizes, coordinates, directs, and controls the work of the division.
Directs staffing, placement, assignment, and training of division personnel to manage division workflow/productivity.
Directs program activities for the delivery of VA benefit programs for veterans, their dependents, and beneficiaries.
Exercises final authority for the full-range of division's personnel actions.
Ensures proficient resource utilization and quality of work performed and services rendered; writes/establishes policies and procedures within division.
Maintains the highest technical and professional authority to make final decisions in the types of claims considered most difficult or critical which commit the Federal Government to unusual liability.
Forecasts both short and long range workload of the division so adequate funds, staffing, space, equipment and supplies will be planned for, budgeted, and provided.
Approves written responses to Congressional, White House, and other special inquiries concerning VA benefits.
Serves as technical advisor to Regional Office Director for the administration of Compensation and Pension programs.
Establishes and maintains effective relationships with various civic and veteran organizations.
Ensures equal opportunities for all division employees and supports Equal Employment Opportunity (EEO) policy/goals.
Reviews the most complex cases prior to final claims determination.
Full Time, Monday - Friday, 8:00 a.m. - 4:30 p.m.
Available
Yes - This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.
This is not a virtual position.
Authorized. Relocation expenses and services (Permanent Change of Station - PCS) are authorized for this recruitment. PCS is the relocation of a household due to government convenience in connection with the transfer between duty stations or facilities. In consideration of the payment of expenses for travel and transportation, the selectee agrees to remain in federal service for twelve (12) months following the date of transfer. Failure to complete all conditions of the obligated service may result in repayment of travel/transportation expenses. Click here for more information.
Required - Selectee will be required to complete a Confidential Financial Disclosure Report, OGE-450, under 5 CFR 2634.904(a) prior to entering on duty and annually thereafter.
Supervisory Veterans Service Representative (VSCM) • Sioux Falls, SD, United States
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