Operations Manager

Job Title

Marion County Treasurer

Job Description

The purpose and mission of the Marion County Treasurer's Office is to collect and invest property taxes. In doing so the agency is responsible for billing, collecting, investing, and distributing property taxes and provides financial analysis related to these functions. This is accomplished by cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the residents of Indianapolis and Marion County.

This position is responsible for helping to oversee coordination, planning, and administration of all operational processes. Incumbent in this position will provide work direction, training, and supervision to direct reports. Establish and enforce standards for controlling organizational processes and the integrity of data through the production process. Manages administrative support functions for a variety of human resources and operational initiatives. Incumbent in this position has considerable judgment, latitude, and authority regarding working practices, policies, and procedures. Position reports to Deputy Treasurer Operations.

Equal Employment Opportunity. The City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.

Position Responsibilities

• Provides work direction, training, and supervision to team-members in preparing and implementing the procedures for property tax collections for the agency
• Schedules and prioritizes team-members' workloads and resolves technical questions and concerns
• Collaborates with manager to formulate administrative, financial, and office management policies, procedures, and strategies
• Reviews operational data, budget, staffing to ensure work unit effectiveness
• Advises on processing and operational practices
• Assists manager in coordination with Information Services Agency (ISA) and technology vendors for all programming and scheduling of tax billing and collection, distribution of taxes, demand, judgment notices, and tax sale
• Analyzes and advises on purchasing of all office equipment and supplies
• Works closely with vendors to ensure proper billing and accurate payment for services
• Examines operations and develops, recommends, and implements improvements for better control and improved efficiency
• Coordinates and conducts research assignments to streamline operational effectiveness and promote best practices
• Executes special projects on behalf of the agency
• Develops and uses social media accounts to market services, provide information and general public relations.
• Occasionally attends professional conferences, seminars, and training programs to stay abreast of current changes in law, software, technology, and economic trends
• Research and apply for relevant grants; conduct post-award tracking of all grants received
• Proposes, writes, and distributes press and media advisories and works with MCTO on social media accounts
• Receives, gathers, organizes, and compiles statistical data concerning work unit operations
• Reviews information to assure accuracy, completeness, and proper recording and filing procedures.
• Maintains confidentiality of information
• This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

Qualifications

Bachelor's Degree in Business Administration, Political Science, Public Administration, or related field with three(3) years of previous experience managing team-members. Must have three (3) years of experience in an administrative role with progressive responsibilities, Two (2) years' experience in city, county, state, or not-for-profit agency. Proficiency in the use of Microsoft Office required. Must be able to communicate effectively and professionally both in oral and written formats. Must possess high degree of analytical ability.

Preferred Job Requirements and Qualifications

Master's Degree in in Business Administration, Political Science, Public Administration, or related field with one(1) year of previous experience managing team-members. Must have two (2) years of experience in an administrative role with progressive responsibilities, One (1) year experience in city, county, state, or not-for-profit agency. Proficiency in the use of Microsoft Office required. Must be able to communicate effectively and professionally both in oral and written formats. Must possess high degree of analytical ability.

If your qualifications meet the requirements of the posted position, your application will be referred to the hiring agency. Once the agency receives your application, all further communication during the interview and selection process will be handled directly BY THE AGENCY. It is IMPERATIVE that you record the contact information of the individual who is scheduling your interview. City-County HR will not have access to this information, is not involved in the interview or selection process, and can only confirm whether an application has been referred. After selection of the successful candidate, an official offer of employment will be made by HR.

Working Conditions

Essential functions are regularly performed in an office setting without exposure to adverse environmental conditions.