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Gymreapers
Manager, E-CommerceGymreapers • Nampa, ID, United States
Manager, E-Commerce

Manager, E-Commerce

Gymreapers • Nampa, ID, United States
11 days ago
Job type
  • Full-time
Job description

Ecommerce Manager

The Ecommerce Manager is responsible for managing the company's online sales strategy. Reporting to the Director of eCommerce, you will work to optimize the performance of our Shopify ecommerce platforms, and work to improve the overall customer online shopping experience. This role combines commercial ownership, digital marketing knowledge, merchandising expertise, analytics, and cross-functional coordination.

Key responsibilities include:

  • Develop and execute ecommerce strategies to increase online revenue, conversion rate, average order value, and customer retention.
  • Manage day-to-day ecommerce platform operations, including product listings, pricing, promotions, merchandising, search, navigation, and site content.
  • Partner with marketing teams to plan and optimize SEO, paid search, email, affiliate, display, and social campaigns.
  • Analyze website traffic, sales performance, customer behavior, and conversion funnels to identify opportunities for improvement.
  • Coordinate with IT, web development, and UX teams to improve site speed, usability, checkout performance, and customer experience.
  • Monitor competitor activity, ecommerce trends, customer feedback, and emerging technologies to keep the online business competitive.
  • Prepare regular performance reports, forecasts, and recommendations for senior leadership.

Required qualifications include:

  • 36 years of experience in ecommerce, digital marketing, online merchandising, marketplace management, or a related commercial role.
  • Experience managing Shopify ecommerce platforms preferred.
  • Strong working knowledge of web analytics, ecommerce reporting, SEO, paid media, email marketing, and conversion rate optimization.
  • Experience collaborating with marketing, IT, operations, supply chain, finance, and customer service teams.

Preferred qualifications include:

  • Data-driven decision making and comfort interpreting dashboards, KPIs, customer behavior, and sales trends.
  • Excellent project management skills, including prioritization, timeline management, and cross-functional coordination.
  • Knowledge of UX principles, product taxonomy, site search, content management, promotion planning, and product feed optimization.
  • Strong written and verbal communication skills with the ability to present recommendations clearly to leadership and stakeholders.
  • Leadership ability to manage coordinators, agencies, vendors, or cross-functional contributors.

Key performance indicators:

  • Online revenue growth and achievement of ecommerce sales targets.
  • Conversion rate, average order value, customer acquisition cost, and customer lifetime value.
  • Website traffic quality, bounce rate, cart abandonment rate, and checkout completion rate.
  • Product listing accuracy, site uptime, page speed, and search performance.
  • Campaign performance across SEO, PPC, email, marketplaces, and promotional activity.
  • Customer satisfaction, returns trends, fulfillment accuracy, and service issue reduction

Benefits/Perks:

  • Competitive Pay
  • Company paid holidays
  • Paid Time Off (PTO)
  • Gymreapers on-site gym!
  • Newly renovated HQ!
  • 401(k) with up to a 4% employer match
  • Life Flight Program, Voluntary
  • Employee Assistance Program
  • 50% Employee Discount
  • 100% Employer Paid: Medical, Dental and Vision
  • 100% Employer Paid Short-term and Long-term disability - Life Insurance for both employee and spouse/dependents
  • Health Savings Account (HSA) employee option

Gymreapers LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law.

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Manager, E-Commerce • Nampa, ID, United States

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