Supervisor, Region System Operations

Supervisor, Region System Operations

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion. General Purpose Supervises the day to day (24/7) operations of a transmission and distribution geographic territory or cross-functional unit, which has a major impact on corporate and business unit objectives. Responsible for selecting, coaching, and developing employees and management of employee salaries. Implements and supports Company programs and policies. May be a working supervisor. Typically supervises bargaining unit employees.

Responsibilities

• Manage the Salt Lake City or Portland region system operations center.
• Responsible for implementing strategic business objectives, strategies and plans in support of company strategic goals.
• Supervise work activities related to system operation, outage requests, customer outages, and the management notification processes.
• Oversee activities related to the planning, operations, switching and protection of the distribution and transmission systems.
• Communicate expectations, coach employees, provide ongoing feedback, develop and provide training and work collaboratively with other departments.
• Design special studies and provide training to System Operators and Outage Coordinators.
• Manage employee schedules and operational processes.
• Respond to system outage conditions that may be complex in nature involving substations, transmission lines, distribution lines and underground networks.
• Implement operating procedures and analyze system performance.
• Measure and report business and operational data.
• Perform audits on business system data and examine actual criteria against targets.
• Identify, analyze, propose and implement department process efficiencies.
• Be available for 24/7 on call duty supervisor on a weekly rotating basis.

Requirements

• Bachelor's Degree in Electrical Engineering or a related field; or the equivalent combination of education and experience.
• A minimum of five years of experience in the utility power delivery business, electrical journeyman craft experience, or a related field performing the duties of this position.
• NERC Reliability Coordinator (R.C.) certification required within 6 months of hire date.
• Supervisory skills including the ability to implement action plans for achieving objectives and to oversee daily operations.
• Communication and interpersonal skills including the ability to communicate expectations, ability to manage the labor agreement, coach employees, provide feedback, work collaboratively with other departments and effectively interface with company leaders.
• Leadership and teamwork skills to develop and promote cooperative working relationships within and among departments.
• Knowledge of established operational practices and procedures for utility transmission and distribution systems with emphasis on dispatching and outage management.
• Knowledge of protections systems for substation transformers, transmission lines and distribution lines.
• 24/7 availability to support system operational requirements.

Preferences

• Prior experience in a supervisory role.
• NERC certification preferred within 6 months of hire date
• Knowledge of strategic plan and objectives for area, day-to-day operations of specific area, company policies, procedures and practices, and federal, state, and local laws and regulations.
• Knowledge of the Accident Prevention manual.
• Knowledge of outage management systems.
• Knowledge of energy management systems.

Benefits

At PacifiCorp, we understand that living a healthy lifestyle isn't just about your physical health your mental, financial, and social wellbeing also play an important role. That's why we offer a wide range of benefits designed to help you live a more balanced lifestyle Our benefits include: Medical, dental, and vision insurance 401k with match fixed contributions, including a Roth and saving option. For union employees, matching contributions vary by union. For nonunion, PacifiCorp makes a fixed contribution equal to 4% of your eligible pay each year for new hires. In addition, PacifiCorp matches 100% of the first 6% you contribute. Life insurance Additional voluntary benefits, including pet insurance Tuition Assistance Mass Transit Pass for employees in our Portland and Salt Lake City Offices. Generous Paid Time Off (PTO) - Time off varies by employee type (Union or Non-Union) Paid short-term disability leave and long-term disability insurance Paid Parental Leave Paid Bereavement Leave Employee Assistance Program supporting mental and emotional wellbeing