REGION II LIABILITY CLAIMS ADJUSTER II (TECHNICAL MANAGER III)TRANSPORTATION LIABILITY CLAIM ADJUST

Job Requisition ID: 58121 IPR #2026-01395
Opening Date: 08/17/2026
Closing Date: 08/31/2026
Agency: Department of Transportation
Position Title: Liability Claims Adjuster II
Salary: Anticipated Starting Salary: $4,809 monthly; Full Range $4,809 - $8,006 Monthly
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 2
Bargaining Unit Code: NR916 Pro Tech Teamsters

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

The Illinois Department of Transportation is seeking to hire Region II Liability Claims Analysts. The successful candidate will be accountable for the investigation, evaluation, and disposition of tort claims by, against the department, administration of lapsed appropriation, indirect supervision of claims management for the Region II area that includes districts 2 – 9, and central bureaus of the department.

Essential Functions

• Under general supervision, investigates, evaluates, negotiates all non-injury tort claims made by, and against the department; ensures that claims are managed in compliance with federal, state laws and department policies, and procedures. Within assigned authority decides and settles claims. Provides guidance to District Claims staff.
• Assists with resource management of claim files and records, all active claim files, determinations of files, and records that may be stored offsite and in compliance with the State Records Act.
• Coordinates with the Bureau of Operations to recommend, ensure proper use of, and revise policies and procedures for the use of the Motorist Caused Highway Damage (MCHD) Fund for the repair of department vehicles, equipment, and appurtenances.
• Reviews financial transactions within claims, ensures payments are properly credited within the claim file, follows established protocols for the recordation and timely deposit of those resources.
• Establishes invoices for Claims accounts receivable, prepares necessary changes to established invoices, and creates check lots for receivables.
• Performs other duties as assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of four years of college, preferably with coursework in insurance, basic accounting, premedical, sociology and/or business administration. Related experience, preferably in insurance claims adjusting, in legal assistance, in casework or in benefit management, may be substituted for college, on a year-for-year basis.
• Requires two years' progressively responsible professional work experience in workers' compensation and general liability claims adjustment.

Preferred Qualifications

• Prefer demonstrated experience providing clear, professional oral and written communication in a claims or customer service focused environment.
• Prefer proven ability to manage detailed documentation and maintain strong organizational practices while handling claim files.
• Prefer one (1) year of experience managing multiple tasks and priorities simultaneously.
• Prefer experience handling sensitive or confidential information with professionalism, discretion, and sound judgment.
• Prefer ability to maintain harmonious relationships with coworkers, management, and the general public.

Conditions of Employment

• Requires successful completion of a background check and self-disclosure of criminal history.
• Requires ability to travel in the performance of duties, with overnight stays as appropriate. Requires appropriate, valid driver’s license.
• This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
• Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

The Illinois Department of Transportation is seeking to hire Liability Claims Adjusters.

The IDOT team works diligently to provide safe, cost-effective transportation for Illinois in ways that enhance quality of life, promote economic prosperity and protect our environment. We are problem solvers and leaders, constantly searching for innovations and improvements in support of our commitment to providing the best multimodal transportation system for Illinois. Our team fosters a culture of inclusivity. We value diversity and hold ourselves to the highest ethical standards as we work together for a common purpose. Team members frequently collaborate with colleagues and others outside the department to best meet customer needs.

The department offers extensive training and career advancement opportunities. Employees also receive a robust benefit package including:

• Monday-Friday work schedule
• Flexible work schedules in several program areas (flexible time, hybrid scheduling)
• Health, Life, Vision, and Dental Insurance
• Pension Plan
• (12) Weeks paid Maternity/Paternity Leave
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• Employees earn (12) paid Sick Days annually
• New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually
• Employees earn (3) paid Personal Days annually
• (13-14) paid holidays annually (based on start date)
• Tuition Reimbursement
• Employee Assistance Program and/or mental health resources

We invite qualified applicants to apply to become part of our team. We are confident that you will take pride in serving Illinois and its residents and visitors.

Work Hours: 8:00 AM-4:30 PM Monday-Friday

Work Location: 2300 S Dirksen Pkwy, Springfield, Illinois, 62764
Work Office: Office of Chief Counsel/Bureau of Claims
Agency Contact: DOT.CONTACTHR@ILLINOIS.GOV

Posting Group: Office & Administrative Support; Legal, Audit & Compliance; Transportation

Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.

This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

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