Responsible for handling any North American customer requests related to Pool assets by managing the stock of Safran Helicopter Engines USA, involving the sizing, the localization, and the global immobilization loop follow-up; Interacts with Safran Helicopter Engines worldwide repair centers and coordinates with Corporate to support North American Front Offices and customers. Proactively anticipates and resolves problems, and creates conditions to support the customer requests and achieves the target service rate provided to the operators; Responsible to reach the inventory value target. Demonstrate creative problem solving skills along with proficient Safran Helicopter Engines processes knowledge to propose process change and improvement initiatives. Provide AOG support Review all the types of requests (Standard Exchange, rental, outright sales and consignments) and interact with other Safran Helicopter Engines Pool sites if needed to find the best and creative solution to ensure customer requirement is met on time, and the service rate target reached Provide the appropriate assets to Front Offices for any customer requests For customized requests, build materials specifically in order to meet the customer's technical criteria or budget. Coordinate with the Corporate the worldwide answers to requests and participate to the overall customer satisfaction Ship engines to foreign countries Ensure the commercial policy application No supervisory or budget responsibilities; and employee would hold confidential and sensitive information and divulging information would lead to invasion of privacy; however, would cause low risk of damage to organization if an error was to occur within the position.
Bachelor's degree (B.A.) from four-year college/university or associate degree (A.A.) and 3 to 5 years related experience and/ or training, or equivalent combination of education and experience. Mechanical/technical /interpersonal-Advanced- Skills must be adapted to the unique requirements of the organization. Advanced - Microsoft Office: Outlook, Word, Excel, PowerPoint, sharepoint 3+ years of advanced spreadsheets skills (pivot tables, charts/graphs, excel formulas, etc) Experience in delivering results under pressure and take decisions Experience in working across international cultures and being sensitive to local sensitivities Lean sigma or project management certification would be an asset Able to multitasks, autonomous and proactive This position requires access to information and hardware subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). The selected candidate must be a U.S. person or must meet eligibility requirements for access to export-controlled information and hardware.
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Helicopter Engines is the world's leading manufacturer of helicopter engines, with more than 75,000 produced since being founded. It offers the widest range of helicopter turboshafts in the world and has more than 2,500 customers in 155 countries.
2709 Forum Drive TX 75052
Grand Prairie
Texas United States
Fleet (Pool) Asset Management Specialist • Grand Prairie, TX, United States
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