Human Resources Manager, Warehouse Operations

Why Work for KeHE?

At KeHE, we're obsessed with creating solutions, unboxing potential, and serving others and it all starts with you. As an employee-owned distributor of natural and organic, specialty, and fresh products, we're committed to making a positive impact and scaling our success together. With a culture that fosters development and opportunity, you'll be embarking on a career that's moving forward. When you join KeHE, you're becoming part of a team that is a force for good.

Primary Responsibilities

The Human Resources Manager will serve as a strategic business partner and advisor to the Distribution Center leadership team at our Dallas location, in a dynamic and rapidly changing business environment. They will drive a shared accountability to execute people and culture strategies aligned to key business priorities and deliver strong performance through a collaborative and team-oriented culture. Additional responsibilities, in partnership with key stakeholders, will include labor and staffing planning, new hire/new leader on-boarding, performance management process oversight, learning and development, employee engagement and retention, and maintenance of HR compliance through strong process and policy adherence.

As a member of the HR Function, this individual will role model actions consistent with KeHE's Mission, Vision and Values.

This role is scheduled onsite Monday-Friday with the occasional need to flex schedule based on business needs.

Essential Functions

• Partners with management and talent acquisition to ensure strong execution of labor and staffing plans to meet situational and seasonal fluctuations of the business.
• Ensures new hire training plans and protocols are in place and consistently executed for all new employees across hourly warehouse, transportation and leadership positions.
• Acts as a thought partner and advisor to site leadership team on people impacts of business strategies to proactively anticipate and plan for positive outcomes.
• Drives employee engagement and retention through proactive listening strategies, accessibility and floor presence, and routine survey administration and action planning.
• Assists in leading and executing effective change management and communications at all levels within location to support continuous improvement and growth initiatives.
• Ensures strong execution of all performance management related programs and processes for front line hourly workforce and exempt level/management team.
• Guides and coaches people leaders to effectively deliver coaching and feedback to drive strong performance and results, including proper handling of underperformance.
• Maintains positive employee relations and leads through effective issue resolution, to ensure fair, consistent, and equitable employment practices.
• Supports a Safety First culture engaging actively in strategies to promote a clean and safe working environment and assisting in post-accident or near miss investigations and workers compensation claims management.
• Role models and exhibits a firm commitment to KeHE's Civility Code and Keystone Leadership Habits enforcing the importance of delivering results the right way.
• Ensures consistent, accurate and compliant execution of all HR employment practices and policies in alignment with state and federal requirements.
• Maintains a heightened level of confidentiality in all communications and handling of personal and/or sensitive employee information to maintain trust, data integrity and compliance with relevant state and federal laws and regulations.
• Acts as first point of contact to employees on KeHE health and wellness benefits, sick time and/or leave of absence management, and general employee assistance.
• Oversees administration of employee on-boarding, off-boarding, and status changes ensuring a high level of data and process integrity, accuracy and timeliness.
• Conducts management and employee training necessary to support various programs and initiatives, including oversight of annual compliance training.
• Works collaborative with legal department to provide timely and accurate responses employment related claims or charges.
• Other duties and projects as assigned.

Minimum Requirements, Qualifications, Additional Skills, Aptitude

SKILLS, KNOWLEDGE AND ABILITIES:

• Contribute and support to the overall goals of the Human Resources Department.
• Ability to deescalate and effectively resolve emotional and/or complex problems.
• Application of strong situational judgment consistent with standards, practices, policies, procedures, regulation or government law.
• Ability to effectively manage competing priorities under tight time constraints.
• Ability to build strong trusting relationships across peers, region and corporate leadership, and frontline workforce coupled with the ability to be decisive is needed.
• Ability to effectively communicate and present information, verbal and written and respond to questions in a manner appropriate to circumstance flexing style as needed.
• Ability and willingness to travel to other KeHE facilities and/or headquarters for annual meetings and/or professional development opportunities.
• Fluency in Spanish preferred, both written and verbal.

EDUCATION AND EXPERIENCE:

• Bachelor's degree, preferably in HR, Business Administration and/or a related field.
• Minimum of 3-5 years previous HR management experience, preferably within food service, retail, CPG, grocery or adjacent industry, with hourly/frontline workforce.
• Minimum of 7 years of total HR or related experience overall.
• PHR, SPHR preferred.
• Knowledge of Microsoft Office and HRIS systems and software required.
• Knowledge of employment law and other government compliance regulations required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employer Opportunity Statement: KeHE Distributors provides equal employment opportunities to all employees and applicants for employment and prohibits all forms of discrimination and harassment on the basis of race, color, religion or faith, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training as well as the administration of all Human Resources and Talent Acquisition processes.