Director of Technology & Automation

Director Of Technology & Automation

At PSA Security, culture isn't just a buzzword, it's who we are. We're a close-knit team who live out our core values of passion, integrity, boldness, and service every day. We encourage tough questions, bold ideas, and genuine connections. We also take care of our people with a competitive salary and comprehensive compensation package that includes medical, dental, vision, 401(k) with match and safe-harbor contribution, tuition reimbursement, paid parental leave, and PTO.

Job Summary Professional Security Alliance, Inc. dba PSA, The PSA Network, and Edge, located in Westminster, Colorado, is the world's largest systems integrator consortium. We are seeking a Director of Technology & Automation to lead and execute technology initiatives that directly improve operational efficiency, enhance member value, and support business growth. This role focuses on the practical application of technology to drive measurable business outcomes through system optimization, workflow automation, process improvement, and scalable technology solutions. The ideal candidate is a hands-on leader who can both establish direction and deliver results, while also leading and developing the IT team. This position combines strategic prioritization with operational execution, ensuring technology investments are cost-effective, scalable, and aligned with organizational objectives.

Working across departments, the Director of Technology & Automation will identify opportunities to improve technology processes, integrate systems, leverage data more effectively, and implement automation that increases efficiency for both PSA employees and members.

Salary Range: $155,000 to $175,000

Key Responsibilities

• Technology Planning & Execution
• Systems & Infrastructure
• Data, Reporting & Analytics
• Automation & Process Improvement
• Member-Facing Technology
• Vendor & Partner Management
• Team Leadership
• Security & Risk Management

Key Performance Indicators (KPIs)

• Reduction in manual processes
• Improved operational efficiency
• Increased system adoption and satisfaction
• Faster quote-to-order cycle times
• Measurable ROI on technology investments
• Successful implementation of automation initiatives

Experience Requirements

• 712 years of progressive IT or technology leadership experience
• Strong experience with ERP/CRM systems and business operations
• Demonstrated ability to improve processes through technology
• Experience implementing automation or workflow improvements
• Ability to operate both strategically and hands-on
• Experience in distribution, buying groups, or cooperative models
• Exposure to pricing or multi-vendor environments
• Experience in small-to-mid-sized organizations

Leadership Profile

• Pragmatic and execution-focused
• Strong business acumen (understands revenue/margin impact)
• Resourceful and efficient
• Clear communicator between technical and business teams
• Hands-on and accountable

Compensation & Benefits Competitive compensation including base salary, performance bonus, and full benefits package.

Some flexibility is allowed, but employees must generally be available during core business of 8-5PM MT.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

PSA is the world's largest systems integrator consortium made up of the most progressive security and audio-visual systems integrators in North America. Combined, PSA members boasts over 500 branch locations, employ over 13,500 industry professionals and are responsible for over $4.5 billion annually in security, fire, life safety and pro audio-visual installations.

PSA's mission is to elevate the industries we serve by providing owners and members exceptional education, networking, services and connections with technology partners. PSA brings this mission to life by partnering with industry-leading product and solution providers, delivering unparalleled education and training programs and by offering a variety of distinctive services that can enhance any company's operations.

The PSA Network elevates the industries we serve by providing members exceptional education, networking, services, and connections with technology partners. Be the rising tide!