Senior Director Of Program Strategy & Quality
The Senior Director of Program Strategy & Quality is responsible for managing and evaluating the performance of staff, strategizing and overseeing program development, and ensuring adherence to organizational quality control, standards, and best practices. The position focuses on ensuring quality across the organization in areas of curriculum, classroom environment, student behaviors, facility environments, and compliance with local, state, national and BGCA regulations and requirements. This position also oversees quality improvement efforts, including safety training, risk management, and efficiency enhancement. The role requires regular reporting to senior leadership and close collaboration with key stakeholders to ensure programs meet established goals while adhering to budget constraints. Additionally, the candidate must stay updated on national trends, research, and best practices to inform future planning and improvements.
Responsibilities include managing and evaluating staff performance, maintaining close contact with staff to support programming and operational needs, performing data-driven evaluations of program operations and outcomes, staying informed on national best practices, leading continuous improvement efforts, ensuring curriculum adherence to guidelines, overseeing and developing strategic, outcome-based programs, delivering safety-related training and support risk management, advising on safety measures, enhancing efficiency and productivity, providing accurate reports and presentations to senior leadership, ensuring compliance with BGCA Membership Requirements, implementing Trauma Informed Care practices, monitoring student success data, analyzing program outcomes, building community relationships, and more.
Qualifications include a Bachelor's degree in Elementary Education, Child Development or related area with a minimum of five years program administration experience, a valid driver's license, experience working with children and youth, a valid CPR certification, excellent organizational and time management skills, strong interpersonal, verbal and written communication, presentation, negotiation and conflict resolution skills, working knowledge of Microsoft Office, ability to take initiative, prioritize tasks and work both independently and as part of a team, effective management and supervisory skills, flexibility and adaptability to change, strong collaboration skills, and a strong understanding of child development theories, program development, implementation, and evaluation.
Work environment and physical requirements include constant hearing, hand-eye coordination, mind-eye coordination, intermittent speaking, standing, walking, kneeling, lifting, reaching, low-level activity, and squatting, potential exposure to communicable diseases, frequent lifting of objects under 20 pounds, and occasional lifting of items up to 75 pounds, indoor with minimal outdoor work, and use of computer screen for extended periods of time.