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RESOURCESOFT, INC.
Data Center Operations Analyst Contractor (Advantage Support)RESOURCESOFT, INC. • Los Angeles, CA, United States
Data Center Operations Analyst Contractor (Advantage Support)

Data Center Operations Analyst Contractor (Advantage Support)

RESOURCESOFT, INC. • Los Angeles, CA, United States
4 days ago
Job type
  • Full-time
  • Quick Apply
Job description
Job Requirements
  • 2+ years of professional experience in enterprise batch processing operations utilizing BMC Control-M.
  • Proficiency in managing scheduled workloads and complex job dependencies within large-scale ERP environments.
  • Experience in Linux and Windows Server administration to support mission-critical production processing cycles.
  • Experience with first-level troubleshooting, job restart procedures, and technical escalation protocols.
  • Experience in executing disaster recovery exercises and high-availability production validation testing.
  • Experience with technical log analysis and monitoring system performance dashboards for anomalies.
  • Excellent verbal and written communication skills for managing shift turnovers and cross-functional coordination.
Job Responsibilities
  • Monitor and execute enterprise batch cycles using BMC Control-M to ensure successful nightly production runs.
  • Troubleshoot batch failures, abnormal job terminations, and workflow exceptions to maintain system availability.
  • Manage critical workload automation for financial and human resources ERP applications during overnight shifts.
  • Document technical production incidents and remediations within enterprise ticketing and tracking systems.
  • Coordinate with database and infrastructure teams to resolve complex processing interruptions and delays.
  • Maintain technical operational runbooks and standard operating procedures for year-end processing cycles.
  • Perform job restarts, reruns, and holds in strict accordance with approved change management requirements.

Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.

Resourcesoft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

For more information about Resourcesoft and our services, please visit our website.

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Data Center Operations Analyst Contractor (Advantage Support) • Los Angeles, CA, United States

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