Talent.com
Reflow
Customer Success ManagerReflow • Portland, Oregon, US
Customer Success Manager

Customer Success Manager

Reflow • Portland, Oregon, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Customer Success

$80k – $150k • 0.0% – 0.4%


We’re building Reflow, a workforce and workflow intelligence platform that helps teams improve performance with a deep understanding of how we work. Partners get excited after the first demo, now we need someone who can turn that spark into adoption, retention, and growth.


What you’ll do

  • Own the customer journey: setup, onboarding, adoption, and long-term success.
  • Shorten time-to-value: Move customers from demo → value quickly.
  • Capture and structure customer feedback: Be the voice of the user in product and engineering decisions.
  • Assist the contract process with new partners, working closely with our legal team to keep things smooth and fast.
  • Build strong relationships that lead to expansions and renewals.
  • Create and refine the playbook: Onboarding processes, success metrics, touchpoints.
  • Partner with founders on GTM experiments and jump into “whatever’s needed” as we scale.


Who you are

  • Entrepreneurial: Former founder, early employee, or operator who thrives in ambiguity.
  • Analytical skills: Technical, finance, economics or product background
  • Customer-facing pro: You know how to excite, guide, and close.
  • Sharp communicator: Written, verbal, and human.
  • Curious and strategic: You dig into workflows, uncover pain, and use insights to shape product and company direction.
  • Methodical: You keep yourself, your customers, and your teammates on track by creating clear templates and playbooks.


Bonus Points

  • Background in B2B SaaS, enterprise software, or data-heavy products
  • Familiarity with analytics platforms, BI tools, workflow systems, or automation software
  • Experience supporting enterprise customers through security, data access, or compliance reviews

Why join

  • Be an early, high-impact hire, working directly with the founders as a founding member
  • Influence product roadmap, and helping define the culture of how we work with customers
  • Drive growth, contribute to PMF, GTM explorations


We’re open to you starting part-time and evolving into full-time (contract or W2).



Create a job alert for this search

Customer Success Manager • Portland, Oregon, US

Similar jobs

Customer Success Manager

TrimbleLake Oswego, OR, United States
Full-time

Customer Success Manager (Construction Tech Focus).Empower Success: Become our next Customer Success Manager (Construction Tech Focus)!.Are you ready to drive the digital transformation of the cons... Show more

 • Promoted

Flexible remote AI work. Your schedule. Paid weekly, straight to your bank account.

Meridian.aiSaint Helens, OR, US
Remote
Full-time

Review and label digital content including text, images, and documents.Every task you complete helps improve how technology interprets information and performs in practical settings.Detail-oriented... Show more

 • Promoted

Remote Work – Product Assessments - $25-$45 per hour (No Experience)

Online Consumer Panels AmericaSt. Helens, Oregon, US
$25.00–$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Work-From-Home Product Quality Assurance - $45 per hour

Great LionSt. Helens, Oregon
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

OCPAWoodland, Washington, us
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Unified Communications Customer Success Manager

Pacific Office AutomationBeaverton, OR, United States
Full-time

As a Unified Communications Customer Success Manager your responsibility is to support our current client base in a post-sales relationship.This includes all aspects of the Unified Communications s... Show more

 • Promoted

Remote Consumer Insights Participant

GL IncSt. Helens, Oregon
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Service Advisor

CWIWoodland, WA, United States
Full-time +1

Camping World is seeking a Service Advisor to join our growing team.As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing a... Show more

 • Promoted

Remote Data Entry - Product Support - $45 per hour

GL Inc.St. Helens, Oregon
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Front End Entry Level

Albertsons CompanySaint Helens, OR, United States
Full-time

As a Front-End Team Member, your day is centered around creating a smooth and positive checkout experience for customers.You're often the final stop before customers head home, helping complete the... Show more

 • Promoted

Field Service Manager

Canon USABeaverton, OR, United States
Full-time

Are you a natural-born leader with a passion for delivering top-notch service and support? Does cultivating a dedicated team of digital-savvy service specialists within a dynamic environment sound ... Show more

 • Promoted

Packaging Lead

ALPHIAWoodland, WA, United States
Full-time

Responsibilities: Candidate will be expected to both work on the line and ensure compliance for the production team on all areas.Work and manage a team of production line members during an 8 - 10-h... Show more

 • Promoted

Insurance Agent - St. Helens, OR

COUNTRY FinancialSaint Helens, OR, United States
Full-time

We're looking for ambitious, entrepreneurial professionals who want to own their business and help clients prepare for life's planned and unexpected moments with the right insurance products.COUNTR... Show more

 • Promoted

WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

GL1St. Helens, Oregon
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Work-From-Home Product Advisor - $45 per hour

Great LionSt. Helens, Oregon
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

GL1St. Helens, Oregon
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

WFH - Product Assessments - $25-$45 per hour (No Experience)

Online Consumer Panels AmericaSt. Helens, Oregon, US
$25.00–$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Work from Home - Online Product Support (Entry Level)

GLOCPASt. Helens, Oregon
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Remote Consumer Feedback Participant

GL IncSt. Helens, Oregon
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Remote Online Product Support - No Experience

GLOCPASt. Helens, Oregon
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more