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Sinceri Senior Living
Dining Room ManagerSinceri Senior Living • Norfolk, VA, United States
Dining Room Manager

Dining Room Manager

Sinceri Senior Living • Norfolk, VA, United States
15 hours ago
Job type
  • Full-time
Job description

Why You Should Work With Us:

As a Sinceri Senior Living company, we are a fun loving, employee-centric community like no other! Maybe that's why we have been certified by our employees as a Great Place to Work for our 7th Year in a row. Create your healthcare career with us and learn about all the career growth opportunities we offer.

Have we sparked your interest yet? Apply online and join our wonderful team. Questions about the application process? Come visit us and our staff will be happy to assist you!

Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed by Sinceri Senior Living. Candidates submitted by unsolicited 3rd party recruiters will not be considered.

Purpose:

Responsibilities include supervising dining room staff, ensuring high service standards, managing reservations, residents and guest relations, maintaining the dining area's appearance and cleanliness, and acting as a liaison between front-of-house and kitchen staff. The role also involves training, staff scheduling and assist in evaluating staff, managing the dining room budget, resolving customer complaints, and coordinating with the kitchen to ensure smooth and timely service. This role ensures exceptional hospitality and service standards, creating memorable experiences for residents, families, and guests.

Minimum Eligibility Requirements

-Proven experience in the food service industry, with at least one year in a supervisory role strongly preferred. - High Scholl graduate or equivalent, further education preferred. -Excellent customer service, communication, and leadership skills. -Strong organizational skills and the ability to work effectively in a fast-paced environment, attention to detail. -Ability to direct and motivate staff. -Problem-solving abilities and flexibility in handling unexpected situations. -Patience and the ability to work well with others. -Ability to work evenings, weekends, and holidays as needed. -Understanding of payment procedures. -Food Handler/Service permit per state requirement. -Understanding of alcohol service per state requirement, as applicable. -First Aid trained preferred.

Essential Functions:

- Oversees daily dining operations, supervises staff, ensures excellent service and resident satisfaction. - Maintains cleanliness and food safety, manages budgets, and addresses resident needs and concerns. - Key responsibilities include scheduling staff, training employees, conducting pre-meal meetings, coordinating with kitchen staff, and organizing special dining events while ensuring compliance with health regulations -Ensure proper use and care of equipment, supplies, and dining/event spaces. -Provide hands-on support as needed to maintain smooth dining/event operations. -Organized and high level of communication with staff and public. -Ability to handle requests and emergencies with the public in a professional manner. - All other duties as assigned.

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Dining Room Manager • Norfolk, VA, United States

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