Talent.com
MoneySolver
Entry Level Call Center RepMoneySolver • Jacksonville, FL, United States
Entry Level Call Center Rep

Entry Level Call Center Rep

MoneySolver • Jacksonville, FL, United States
11 hours ago
Job type
  • Full-time
Job description

Call Center Agent

We are seeking a motivated and customer-focused Call Center Agent to handle inbound and outbound calls. This role requires strong communication skills, persuasion and negotiation skills, and the ability to work in a fast-paced environment while maintaining professionalism and accuracy. Prior sales or call center experience is preferred.

MoneySolver, also known as Tax Defense Network (TDN) is a national tax company that is dedicated to changing the lives of our clients by providing superior customer service and affordable tax debt solutions. Since 2007, our company has worked tirelessly to be one of the best in the tax debt services industry by ensuring our customers' best interests are always put first. If you're looking for an exciting career with great benefits and flexibility, consider joining the TDN/MoneySolver team. We are always on the lookout for compassionate, talented tax professionals who want to make a difference in other people's lives.

Why Work Here

  • Winner of Glassdoor best Place to Work 2021
  • Winner of Jacksonville Business Journal Best Places to Work 2021
  • Full range of benefits including medical, dental, vision, disability, PTO, etc.
  • $1 employee dental coverage (bi-weekly)
  • Free $20k life insurance benefit
  • Free Employee Assistance Program
  • 401(k) plan with match that vests immediately
  • 4 weeks paid parental leave
  • Discounted Annual Tax Preparation

What You Will Do

  • Make outbound calls utilizing a dialer, answer incoming phone calls, and properly qualify all potential clients, while following the MoneySolver Scripts, Talk Track, and protocols.
  • Accurately document customer interactions in company systems
  • Meet performance goals for call quality, attendance, and productivity
  • Follow company policies, procedures, and compliance guidelines

Requirements

  • Minimum of high school diploma or GED
  • Steady job history, with strong job tenure pattern preferred
  • Sales experience preferred
  • Updated resume required for consideration

Physical Demands

  • Sitting at a desk and working on a computer for prolonged periods.
  • Continuously requires close vision, talking, hearing, using hands and fingers, twisting, standing, walking, reaching, kneeling, bending, crouching and keyboarding.
  • Occasionally requires lifting, carrying, pushing/pulling, reaching overhead and reaching at or below shoulder level.
  • Frequent light work that includes moving objects up to 15 pounds.

Work Environment

  • Indoor office setting.
  • Noise level usually quiet to moderate.
  • Working in close proximity to others (not applicable to remote or work-from-home status)

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It in no way implies that these are the only functions to be performed by the incumbent. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All functions are subject to reasonable modification to accommodate individuals with disabilities. MoneySolver is an Equal Opportunity Employer.

Create a job alert for this search

Entry Level Call Center Rep • Jacksonville, FL, United States

Similar jobs

Remote Call Center

GlobalchannelmanagementJacksonville, FL, United States
Remote
Full-time

Job DescriptionJob DescriptionRemote Customer Call Center Rep needs call center experienceRemote Customer Call Center Rep requires :Must provide own equipment, be remote readyInternet Service (cann... Show more

 • Promoted

Remote Retention Rep

EchoStarJacksonville, FL, United States
Remote
Full-time

Inside Sales & Retention RepresentativeBase Pay:$34,000On-Target Earnings:$70,000 ($16.Are you highly competitive, motivated by results, and looking for a role where your earning potential has ... Show more

 • Promoted

Guest Services Rep Part

Extended StayJacksonville, FL, United States
Full-time

Extended Stay - - Responsibilities:Assist guests with check-in and check-out; Answer phones and assist guests; Process reservations, registration, payment, and departures; Maintain cash, credit car... Show more

 • Promoted

Member Experience MSR I - Contact Center

Community First Credit UnionJacksonville, FL, United States
Full-time

Call Center RepresentativeCommunity First is looking for talented individuals to join our Member Experience team.We are currently seeking Call Center Representatives who are passionate about delive... Show more

 • Promoted

Call Center Representative - Medical

Advanced Reproductive SpecialistsJacksonville, FL, United States
Full-time

We are looking for a Call Center Representative who brings both professionalism and heart to their work.In this important role, you will be the welcoming voice and first connection for patients see... Show more

 • Promoted

Call Center Rep II

AbacusJacksonville, FL, United States
Full-time

Call Center Representative IIWe are looking for a dedicated Call Center Representative II to join our team.This position involves providing exceptional customer service and handling various adminis... Show more

 • Promoted

Customer Service Rep I

Crawford & CompanyJacksonville, FL, United States
Full-time

Customer Service Representative Onsite Role Jacksonville, FLReady to Deliver Exceptional Customer Support? Be the Voice That Makes a Difference!What's in it for you? Connect & Assist: Provide a... Show more

 • Promoted

Customer Service Rep(05103) - 870 Cassat Ave

Domino's Pizza LLCJacksonville, FL, United States
Full-time

Now looking for Customer Service Reps! Could our next All-Star be you? Experience a plus, but not required - skills can be taught but must bring a positive attitude!! We pride ourselves on making h... Show more

 • Promoted

Entry Level Sales Rep - Remote and no Cold Calling

Everstead FinancialJacksonville, FL, United States
Remote
Full-time +1

Unlock Your Potential with Everstead Financial Are you ready for a rewarding remote career where you can make a real impact?Everstead Financial, a fast-growing leader recognized by Forbes , Entrepr... Show more

 • Promoted

CCE Regional Sales Rep

AgproJacksonville, FL, United States
Full-time

DescriptionPurpose:To aggressively sell CCE Products in an MSA with a defined territory.This position is not tied to a particular store location.Responsibilities:Represents the Dealership in the sa... Show more

 • Promoted

Call Center Retention Rep - Remote

EchoStarJacksonville, FL, United States
Remote
Full-time

Inside Sales & Retention Representative.On-Target Earnings: $70,000 ($16.Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our awa... Show more

 • Promoted

MA / Customer Service Rep | Psychiatry Downtown | Days | Full Time

University of Florida HealthJacksonville, FL, United States
Full-time

OverviewJob DutiesProvides excellent customer service and greets patients entering the department/practice.A multi-skilled person dedicated to assisting in all aspects of medical practice including... Show more

 • Promoted

Claim Call Center Representative

Stillwater Insurance Services, Inc.Jacksonville, FL, United States
Full-time

Claims Call Center RepresentativeJoin a collaborative, service-focused team where attention to detail, professionalism, and customer care are valued.At Stillwater Insurance Group, you will play a c... Show more

 • Promoted

Entry Level Window Sales Representative $120k-$180K OTE

Performance WindowsJacksonville, florida, US
Full-time

Entry Level Window Sales Representative $120k-$180K OTE.With a proven reputation and years of success, we offer the stability of an established leader–yet still growing quickly.That growth opens th... Show more

Customer Service Rep

Systems Integration IncJacksonville, FL, United States
Full-time

Customer Service RepSystems Integration, Inc.English & Spanish) for upcoming work.This remote Customer Service Representative (CSR) position will be in support of a government agency, which is ... Show more

 • Promoted

Inside Claims Rep-Jacksonville, FL

Virginia Farm BureauJacksonville, FL, United States
Full-time

Inside Claims Rep-Jacksonville, FLThis job is with Florida Farm Bureau which is the Florida state office for Southern Farm Bureau Casualty Insurance Company, and we currently have an opening for an... Show more

 • Promoted

Customer Success Agent - Call Center Representative

Freedom MortgageJacksonville, FL, United States
Full-time

Agent, Customer SuccessMust be local to Jacksonville, FL.The Agent, Customer Success will support FMC's Call Center operations.The purpose of the role is to provide exceptional service to our custo... Show more

 • Promoted

Customer Service Rep/Driver

USA JobsJacksonville, FL, United States
Full-time

Delivery Driver/Customer Service RepresentativeA rapidly growing medical equipment service provider, is expanding in the Jacksonville, FL area! We're looking for a Delivery Driver/Customer Service ... Show more

 • Promoted

Looking for a Cust Serv Rep I in Jacksonville,FL

TPI GlobalJacksonville, FL, United States
Full-time

Customer Service Representative ILocation Jacksonville, FL Contract Duration 1-2 months (Possibility of extension)Reviews dashboard for outstanding assignments.Contacts contractors for file status ... Show more

 • Promoted

Project Senior Analyst - Call Center

Syntricate TechnologiesJacksonville, FL, United States
Temporary

Project Senior Analyst - Call Center.Jacksonville, FL (Hybrid) 12+ Months Contract Web Cam Interview $55/Hr on W2 Role:.The Project Senior Analyst is a seasoned professional role.Applies in-depth d... Show more