Talent.com
River Heights Veterinary Hospital
Veterinary Client Service RepresentativeRiver Heights Veterinary Hospital • Oswego, IL, US
No longer accepting applications
Veterinary Client Service Representative

Veterinary Client Service Representative

River Heights Veterinary Hospital • Oswego, IL, US
13 days ago
Job type
  • Part-time
Job description

Description

Veterinary Client Service Representative

River Heights Veterinary Hospital

Part-time relief -morning, weekend, and evening availability required

Oswego, IL

At River Heights Veterinary Hospital, a Thrive Pet Healthcare partner, we offer primary care and boarding for cats and dogs in Yorkville, Oswego, and Montgomery. We are proud to be AAHA certified. Our primary purpose is to serve clients whose pets are members of their family and want the best health care for them. We continually strive for excellence in medicine and service to enrich and lengthen the special relationship between people and their pets.

In this role, you’ll support pet parents, help keep appointments running smoothly, and contribute to a positive experience for every client and patient. The ideal candidate is empathetic, dependable, and communicates clearly and professionally in person, on the phone, and online.

Responsibilities include but are not limited:

  • Greet clients and their pets in a friendly, professional, and compassionate manner.
  • Answer and direct incoming phone calls, emails, and other communications.
  • Schedule, confirm, and manage appointments for routine, emergency, and specialty veterinary services.
  • Maintain accurate client and patient records using veterinary practice management software.
  • Check patients in and out for appointments, surgeries, and boarding services.
  • Process invoices, payments, estimates, and financial transactions accurately.
  • Explain hospital policies, services, treatment plans, and preventive care recommendations as directed by veterinary staff.
  • Coordinate communication between clients and veterinarians regarding appointments, medical updates, and follow-up care.
  • Handle client concerns, complaints, and inquiries professionally and empathetically.
  • Assist with prescription refill requests and coordinate medication pickups.
  • Maintain a clean, organized, and welcoming reception area.
  • Support inventory, filing, and other administrative tasks as needed.
  • Follow hospital protocols regarding confidentiality, safety, and client service standards.

What we’re looking for:

  • Experience in a veterinary clinic, animal hospital, medical office, or healthcare setting.
  • Familiarity with veterinary practice management software.
  • Knowledge of veterinary terminology and procedures.
  • High school diploma or equivalent.
  • Previous customer service, receptionist, or administrative experience preferred.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Proficiency with computer systems and office software.
  • Ability to work in a fast-paced environment and remain calm under pressure.
  • Comfortable interacting with animals and pet owners from diverse backgrounds

Thrive Pet Healthcare is one of the first veterinary services offering a comprehensive continuum of care for pets’ primary, specialty, and acute needs. Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health. Founded by veterinarians, the organization provides industry-first benefits for practice staff while elevating privately held veterinary hospitals with innovative service and technology solutions. By focusing on the needs of care providers and professional collaboration, Thrive Pet Healthcare is supporting the well-being of the industry and raising the national bar for veterinary excellence.

Create a job alert for this search

Veterinary Client Service Representative • Oswego, IL, US

Similar jobs

Critical Care Veterinary Technician

VCA Animal HospitalsAurora, Illinois, United States of America
Full-time

Critical Care (ICU) Veterinary Technician.Full-time opportunity, 3 x 12-hour day shifts, with rotating weekends and limited holiday coverage.This is a Day/1st shift position.Pay range is negotiable... Show more

 • Promoted

Veterinarian

Get A Vet StaffingOswego, IL, United States
Full-time

River Heights Veterinary Hospital is looking for a Veterinarian to join us as part of the Thrive Pet Healthcare community.At Thrive Pet Healthcare, you'll work on a diverse case mix alongside indus... Show more

 • Promoted

Financial Services Representative - State Farm Agent Team Member

Ryan Vanderveen - State Farm AgentAurora, IL, United States
Full-time

Financial Services Representative - State Farm Agent Team Member.As a Financial Services Representative - State Farm Agent Team Member with Ryan Vanderveen - State Farm Agent, you will successfully... Show more

 • Promoted

Veterinarian - St. Charles, IL

Hawks Prairie Veterinary HospitalSaint Charles, IL, United States
Full-time

Animal House Veterinary HospitalAre you ready to join a practice that values service, team culture, and work-life balance all in the beautiful Fox Valley region of the western Chicago suburbs? Anim... Show more

 • Promoted

Physician (MD/DO) - Hematology and Oncology - $450,000 to $800,000 per year in Carterville, IL

LocumJobsOnlineAurora, Illinois, US
Full-time +1

Doctor of Medicine | Hematology and Oncology.LocumJobsOnline is working with CompHealth to find a qualified Hematology and Oncology MD in Carterville, Illinois, 62918!.Come practice in Carterville,... Show more

 • Promoted

Certified Veterinary Technician

Banfield Pet HospitalSouth Elgin, IL, United States
Full-time +1

Certified Veterinary Technician.This posting will remain open for a minimum of two weeks from the position posted date.We are hiring for the following location:.The pay range for this role is $24.T... Show more

 • Promoted

Veterinarian

Millbrook Animal Care ClinicGeneva, IL, United States
Full-time

We invite you to explore a future at Millbrook Animal Care Clinic, a practice defined by exceptional medical standards and a deep commitment to our community.We are proud to be an AAHA Accredited s... Show more

 • Promoted

Vetco Relief Veterinarian - South Elgin, IL

VetcoSouth Elgin, IL, United States
Full-time

Vetco Relief Veterinarian - South Elgin, IL.Petco Veterinary Services offers relief veterinarians the chance to work in two distinct settings: Vetco Vaccination Clinics and Vetco Total Care full-se... Show more

 • Promoted

Certified Veterinary Technician - Ophthalmology Practice Leader

Eye Care for Animals St CharlesSt Charles, IL, US
$28.00–$32.00 hourly
Full-time

Certified Veterinary Technician or Veterinary Assistant-Practice Lead.Eye Care for Animals-St Charles.At Eye Care for Animals, a Thrive Pet Healthcare Partner, the Practice Leader (PL) is critical ... Show more

Vendor Relations Representative

Outworx GroupDundee, IL, United States
Full-time +1

Vendor Relations RepresentativeThe Vendor Relations Representative's responsibility is to provide administrative support to the operations teams and Service Partners, and assist with Service Partne... Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausChannahon, IL, US
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Marketing Services Representative

Publicis GroupeWest Chicago, IL, United States
Full-time

Company descriptionA division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled ac... Show more

 • Promoted

CLINIC FLOAT PATIENT SERVICE REP

Morris HospitalMorris, IL, United States
Full-time

Patient Service Representative.Under the general and direct supervision of the Supervisor or Healthcare Center Manager, the Patient Service Representative provides clerical, secretarial and recepti... Show more

 • Promoted

Associate Veterinarian Algonquin, IL

DesortAlgonquin, IL, United States
Full-time

Associate Veterinarian Algonquin, IL.A growing veterinary practice is seeking a compassionate and dedicated Associate Veterinarian to join its collaborative team.This role provides an opportunity ... Show more

 • Promoted

Patient Service Representative

ZOLL LifevestAurora, IL, United States
Full-time

Patient Service Representative (PSR).Preferred candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc.All candidates reviewed ... Show more

 • Promoted

Private Practice Associate Veterinarian

Warrenville Grove Animal HospitalWarrenville, IL, United States
Full-time +1

Warrenville Grove Animal Hospital is a privately owned, four-doctor small animal practice located in the western suburbs of Chicago, nestled between Naperville and Wheaton.The Warrenville area is s... Show more

 • Promoted

General Practice Care - Associate Veterinarian - Montgomery, IL

USVTAMontgomery, IL, United States
Full-time

An exceptional veterinary hospital, with a dedicated team, is seeking an Associate Veterinarian to provide superior patient and client care to members of its community.The ideal team member for thi... Show more

 • Promoted

Associate Veterinarian

EVBPlainfield, IL, United States
Full-time

Associate VeterinarianAre you a veterinarian who's passionate about high-quality medicine and ready to grow in a supportive, forward-thinking environment? We invite you to bring your talents to a v... Show more

 • Promoted

Certified Veterinary Technician at Shirkey Vet Clinic

Heartland Veterinary PartnersCoal City, IL, United States
Part-time

Shirkey Vet Clinic opened its doors in 2007.We are a general service animal hospital and welcome pet patients needing routine medical, surgical, and dental care.We have provides years of experience... Show more

 • Promoted

Certified Veterinary Assistant

National Veterinary AssociatesGeneva, IL, United States
Full-time

Certified Veterinary Technician (CVT)Valley Animal Hospital - Geneva, IL 810 E State St Geneva, IL 60134 Are you a Certified Veterinary Technician looking for a supportive, long-standing team that ... Show more