Branch Manager / General Manager
- Permanent
Job details The client is seeking an experienced Branch Manager / General Manager to lead and grow a high-performing field service operation. This individual will have full responsibility for branch operations, financial performance, customer satisfaction, employee engagement, and business growth.
... The ideal candidate is a hands-on business leader with good P&L ownership, operational expertise, and experience leading teams within a field service, technical services, contracting, or project-based environment.
Responsibilities:
Lead all aspects of branch operations with full P&L responsibility.
Drive revenue growth, profitability, gross margin improvement, and operational performance.
Develop and execute business strategies to achieve annual financial and operational objectives.
Oversee daily operations, service delivery, inspections, project execution, and customer support.
Improve labor productivity, scheduling, fleet utilization, inventory management, and overall operational efficiency.
Manage budgets, forecasting, overhead, labor costs, and other key financial metrics.
Build, develop, coach, and retain high-performing operational leaders and field teams.
Create a culture focused on accountability, safety, teamwork, customer service, and continuous improvement.
Partner with sales leadership to support business growth, customer retention, and strategic account development.
Build good relationships with customers, contractors, engineers, and other business partners.
Identify operational challenges and implement strategies that deliver measurable business improvements.
Lead organizational change and drive continuous improvement initiatives.
Working hours: 9:00 AM - 6:00 PM
Skills:
Candidates with leadership experience in one or more of the following industries are highly preferred:
Fire Protection
Fire Alarm
Fire Sprinkler
Life Safety Systems
HVAC
Mechanical Contracting
Electrical Contracting
Plumbing
Building Automation
Elevator Services
Industrial Services
Facilities Services
Commercial Construction
Specialty Contracting
Equipment Rental
Candidates from comparable field service, technical services, or project-based organizations with good P&L and operational leadership experience will also be considered.
Education:
Bachelors
Experience:
10+ years
Qualifications:
10+ years of progressive operational leadership experience.
Demonstrated experience managing a significant P&L and financial performance.
Experience leading a branch, business unit, region, or large operational team.
Good understanding of revenue, profitability, gross margin, budgeting, forecasting, and cost control.
Experience managing multi-department operations within a field service or project-based business.
Proven ability to lead, develop, and retain high-performing teams.
Good operational and business acumen with the ability to drive measurable results.
Experience improving operational efficiency, productivity, profitability, and customer satisfaction.
Excellent leadership, decision-making, communication, and change management skills.
Posting job on Spherion job page. Sourcing resumes from ZipRecruiter.Show lessShow more The client is seeking an experienced Branch Manager / General Manager to lead and grow a high-performing field service operation. This individual will have full responsibility for branch operations, financial performance, customer satisfaction, employee engagement, and business growth.
The ideal candidate is a hands-on business leader with good P&L ownership, operational expertise, and experience leading teams within a field service, technical services, contracting, or project-based environment.
Responsibilities:
Lead all aspects of branch operations with full P&L responsibility.
Drive revenue growth, profitability, gross margin improvement, and operational performance.
Develop and execute business strategies to achieve annual financial and operational objectives.
Oversee daily operations, service delivery, inspections, project execution, and customer support.
Improve labor productivity, scheduling, fleet utilization, inventory management, and overall operational efficiency.
Manage budgets, forecasting, overhead, labor costs, and other key financial metrics.
Build, develop, coach, and retain high-performing operational leaders and field teams. ... Create a culture focused on accountability, safety, teamwork, customer service, and continuous improvement.
Partner with sales leadership to support business growth, customer retention, and strategic account development.
Build good relationships with customers, contractors, engineers, and other business partners.
Identify operational challenges and implement strategies that deliver measurable business improvements.
Lead organizational change and drive continuous improvement initiatives.
Working hours: 9:00 AM - 6:00 PM
Skills:
Candidates with leadership experience in one or more of the following industries are highly preferred:
Fire Protection
Fire Alarm
Fire Sprinkler
Life Safety Systems
HVAC
Mechanical Contracting
Electrical Contracting
Plumbing
Building Automation
Elevator Services
Industrial Services
Facilities Services
Commercial Construction
Specialty Contracting
Equipment Rental
Candidates from comparable field service, technical services, or project-based organizations with good P&L and operational leadership experience will also be considered.
Education:
Bachelors
Experience:
10+ years
Qualifications:
10+ years of progressive operational leadership experience.
Demonstrated experience managing a significant P&L and financial performance.
Experience leading a branch, business unit, region, or large operational team.
Good understanding of revenue, profitability, gross margin, budgeting, forecasting, and cost control.
Experience managing multi-department operations within a field service or project-based business.
Proven ability to lead, develop, and retain high-performing teams.
Good operational and business acumen with the ability to drive measurable results.
Experience improving operational efficiency, productivity, profitability, and customer satisfaction.
Excellent leadership, decision-making, communication, and change management skills.
Posting job on Spherion job page. Sourcing resumes from ZipRecruiter.Show lessShow more
key responsibilities
Lead all aspects of branch operations with full P&L responsibility.Drive revenue growth, profitability, gross margin improvement, and operational performance.Develop and execute business strategies to achieve annual financial and operational objectives.Oversee daily operations, service delivery, inspections, project execution, and customer support.Improve labor productivity, scheduling, fleet utilization, inventory management, and overall operational efficiency.Manage budgets, forecasting, overhead, labor costs, and other key financial metrics.Build, develop, coach, and retain high-performing operational leaders and field teams.Create a culture focused on accountability, safety, teamwork, customer service, and continuous improvement.Partner with sales leadership to support business growth, customer retention, and strategic account development.Build good relationships with customers, contractors, engineers, and other business partners.Identify operational challenges and implement strategies that deliver measurable business improvements.Lead organizational change and drive continuous improvement initiatives.
experience
10+ years
skills
Candidates with leadership experience in one or more of the following industries are highly preferred:Fire ProtectionFire AlarmFire SprinklerLife Safety SystemsHVACMechanical ContractingElectrical ContractingPlumbingBuilding AutomationElevator ServicesIndustrial ServicesFacilities ServicesCommercial ConstructionSpecialty ContractingEquipment RentalCandidates from comparable field service, technical services, or project-based organizations with good P&L and operational leadership experience will also be considered.
qualifications
10+ years of progressive operational leadership experience.Demonstrated experience managing a significant P&L and financial performance.Experience leading a branch, business unit, region, or large operational team.Good understanding of revenue, profitability, gross margin, budgeting, forecasting, and cost control.Experience managing multi-department operations within a field service or project-based business.Proven ability to lead, develop, and retain high-performing teams.Good operational and business acumen with the ability to drive measurable results.Experience improving operational efficiency, productivity, profitability, and customer satisfaction.Excellent leadership, decision-making, communication, and change management skills.
education
Bachelors
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