Talent.com
Omnicom Media Group
Manager, Client ExperienceOmnicom Media Group • Washington, DC, United States
Manager, Client Experience

Manager, Client Experience

Omnicom Media Group • Washington, DC, United States
23 hours ago
Job type
  • Full-time
Job description

Manager, Social Impact And Sustainability

Weber Shandwick is seeking a curious, purpose-driven, media-savvy Manager to join our Social Impact and Sustainability team in Washington, D.C. This role is designed for a communications strategist who thrives at the intersection of purpose, sustainability, business, policy, media and culture. You'll be responsible for helping to develop and drive execution of communications strategies for a diverse portfolio of corporate, public sector and nonprofit clients seeking to make a tangible impact in a complex and rapidly evolving landscape.

The ideal candidate is an emerging professional with a passion for driving change and understanding of how to build and protect reputation. You bring experience delivering effective, integrated campaigns and thriving on high-performing teams in a fast-paced environment. This position will be based in our Washington, D.C. office on a hybrid schedule.

You're a strategic thinker and relationship-builder. Fluent in internet culture, you're a voracious consumer of news, compulsively following the conversations shaping and social impact and sustainability. You bring experience in earned media, including positioning clients for media opportunities and capturing their voice in compelling content. You understand how to leverage legacy and emerging media platforms to earn attention for clients.

Primary responsibilities include:

  • Drive the development and execution of communications strategies, with earned media at the center, collaborating with senior leads to support clients' reputational and campaign goals.
  • Support senior leads in managing day-to-day client workflows, timelines and deliverables to support the consistent delivery of high-quality work that meets and exceeds client expectations.
  • Craft compelling narratives, messaging and content on behalf of clients and their principals, including press releases, op-eds and social media content.
  • Build, maintain and leverage relationships with media to advance client narratives and objectives.
  • Compose media materials (toolkits, press releases, pitch notes, client briefings, messaging documents, sample Q&A, proposals, supporting social content, etc.), and conduct media outreach.
  • Track developments in politics and culture and media trends that impact clients.
  • Collaborate with cross-functional teams, serving as an integral part of ensuring we deliver cohesive campaign work.
  • Mentor and develop junior team members through hands-on guidance and feedback.
  • Support new business opportunities to expand the agency's client base.

Desired skills and experience include:

  • Client stewardship: Ability to confidently engage with and provide counsel to clients, establishing yourself as a trusted driver of work.
  • Political & cultural fluency: Immersed in the digital landscape and following national political and social issue conversations.
  • Media savvy: Experience engaging media, with a track record of delivering successful earned media campaigns.

Additional qualifications:

  • 3 5 years of professional experience in communications or public affairs agencies, media, nonprofit or similar organizations.
  • Experience or demonstrated interest in purpose-driven communications and sustainability.
  • A resilient mindset, deep curiosity and healthy sense of humor.
  • Bachelor's Degree

$70,000- $80,000

Create a job alert for this search

Manager, Client Experience • Washington, DC, United States

Similar jobs

Remote | Transition for Customer Experience Managers | High-Ticket Marketing

Jobsoid Inc.Washington, DC, United States
Remote
Full-time

About UsWe're arapidly expanding high-ticket marketing companylooking for driven individuals ready totake ownership of their careerand create success on their own terms.We're currently in over 100 ... Show more

 • Promoted

Client Client Sr PM - Continuous Improvement

InstantServe LLCWashington, DC, United States
Full-time

Client is looking for a Lead in the PMO to drive and manage from a senior leadership perspective the Release Management and Continuous Improvement discipline.This position is housed under the Depar... Show more

 • Promoted

Client Success Manager

TradeJobsWorkForce22201 Arlington, VA, US
Full-time

Client Success Manager Job Duties: Train CS team in the coaching/management process for clients in regards to ... Show more

 • Promoted

Client Manager EHB

Oliver Wyman, LLCRockville, MD, United States
Permanent

Client Manager Employee Health & Benefits At MMA.Award-winning, inclusive, top workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.The industry's brightes... Show more

 • Promoted

Client Services Project Manager III - Onsite Rockville, MD

Thermo FisherRockville, MD, United States
Full-time

The Project Manager III works with other project managers in a small pod, helping them manage a group of shared projects.The pod shares responsibility for projects and ensures tasks are completed b... Show more

 • Promoted

Managed Care Analytics Director

Medstar HealthColumbia, MD, United States
Full-time

Managed Care Analytics Director.MedStar Health is recruiting for an experienced leader in hospital reimbursement to join our organization.Oversees analytic functions supporting MedStar Health Manag... Show more

 • Promoted

Client Experience Coordinator

PEACHY LLCWashington, DC, United States
Full-time

Job Title:Client Experience Coordinator (Studio Experience Specialist)Location:Washington, D.Peachy Navy YardAs a Client Experience Coordinator, also referred to as a Studio Experience Specialist a... Show more

 • Promoted

Federal Project Manager

Black & VeatchColumbia, MD, United States
Full-time

The Federal Project Manager will function in a project leadership capacity on Department of Defense contracts.Manage multiple small to medium sized Services projects.Manage multiple Federal clients... Show more

 • Promoted

Client Services Manager

The High CompaniesWashington, DC, United States
Full-time

Our dynamic and rapidly growing StructureCare team is seeking a detail oriented and self-starting Client Services Manager to service our Washington DC territory.StructureCare, headquartered in Lanc... Show more

 • Promoted

Client Operations & LPM Manager

Ropes & GrayWashington, DC, United States
Full-time

Ropes & Gray is a preeminent global law firm.The firm has been ranked in the top three on The American Lawyer's prestigious A-List for eight consecutive years and #1 on Law.UK A-List twice in the p... Show more

 • Promoted

GUEST EXPERIENCE MANAGER - ALEXANDRIA, VA

Compass Group, North AmericaAlexandria, VA, United States
Full-time

EurestSalary: $60,000 - $70,000As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities.We feed the employees ... Show more

 • Promoted

Collection Manager 4

RealmOneColumbia, MD, United States
Full-time

Security Clearance Required: Security Clearance with appropriate Polygraph.Job Brief: Collection management, SIGINT.Ready to work with a resilient team at RealmOne?.RealmOne was built on the princi... Show more

 • Promoted

Client Success Manager

The Hackett GroupWashington, DC, United States
Full-time

Posting Date 07/16/2026, 08:02 PM.Degree Level Bachelor's Degree. Show more

 • Promoted

Client Experience Associate - Skyland

PNC Bank Corp.Washington, DC, United States
Full-time

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.Processes a variety of customer interactions.Educates cus... Show more

 • Promoted

Client Relationship Executive - Manager

CohnReznickBethesda, MD, United States
Full-time

Client Relationship Executive - ManagerOpportunity ID9238DepartmentPractice ManagementLocation(s)BethesdaStateMarylandFunctionSales and Business DevelopmentJob DescriptionAs CohnReznick grows, so d... Show more

 • Promoted

Tax Experienced Manager, Alternative Investments

BDOColumbia, MD, United States
Full-time

As a team member in our Alternative Investments practice, the Tax Manager will assist in providing tax compliance & consulting services to BDO's Venture Capital, Private Equity, Hedge Fund, and Rea... Show more

 • Promoted

Senior Client Success Manager

RB Global Inc.Brandywine, MD, United States
Full-time

Rouse Services is an industry-leading B2B SaaS/DaaS provider serving the industrial equipment sector.We track over $115 billion in assets and $59 billion in annual transactions, delivering data-dri... Show more

 • Promoted

Acuity Politics: Compliance Client Manager

ArenaWashington, DC, United States
Full-time +1

Acuity Politics was founded by Josie Olsen, John Roberson, and Shayne Thoman after the 2024 election.Our mission is to provide our clients peace of mind by guiding them through the intricate world ... Show more

 • Promoted

Patient Experience Director

MedStar HealthClinton, MD, United States
Full-time

General Summary of PositionJob SummaryMedStar Southern Maryland Hospital Center is currently seeking a Director of Patient Experience to join their leadership team.This Director will drive and fost... Show more

 • Promoted

Guest Experience Assistant Manager

Dash InWhite Plains, MD, United States
Full-time

Join Dash In as our Guest Experience Manager in Waldorf, MD! At Dash In, we are proud to be Great Place to Work Certified! As part of the Wills Group, we believe in putting our people first and inv... Show more