Talent.com
Williams-Sonoma, Inc.
Customer Service RepresentativeWilliams-Sonoma, Inc. • Detroit, Michigan, United States
Customer Service Representative

Customer Service Representative

Williams-Sonoma, Inc. • Detroit, Michigan, United States
6 days ago
Salary
$15.00 hourly
Job type
  • Full-time
  • Temporary
  • Quick Apply
Job description
Williams-Sonoma Inc. Customer Service Representatives.
Seasonal Full Time availability.

Remote roles available in: Detroit, Michigan
Now accepting applications until August 30, 2026.
Apply here directly for immediate feedback: Customer Service Representative - Williams-Sonoma Inc. Customer Care Centers

Why Join Us?Do you love helping people? Thrive in fast-paced environments? Want to work from home in a role where you make someone’s day every day?If you’re someone who:
  • Brings positive energy.
  • Solves problems with confidence.
  • Loves great products and even better discounts.
    …then you’ll feel right at home here!

Your Day to Day (Essential Functions):Customer-Focused Support:
  • Serve as the first point of contact for customer inquiries via phone
  • Actively listen to customer concerns and provide clear, accurate, and empathetic resolutions.
  • Handle escalations with professionalism, ensuring a smooth resolution process.
Problem-Solving & Ownership:
  • Apply critical thinking to troubleshoot issues and offer appropriate solutions.
  • Approve adjustments, returns, or other resolutions within established guidelines.
  • Follow up with customers to ensure complete satisfaction and issue solutions.
Service with Integrity:
  • Uphold company values by providing honest, ethical, and transparent support.
  • Maintain confidentiality of customer data and company policies.
  • Stay informed about product updates, policies, and procedures to provide accurate information.
Collaboration & Continuous Growth:
  • Work closely with team members and leadership to improve service processes.
  • Participate in ongoing training to enhance skills and stay ahead in customer service excellence.
  • Provide feedback to improve company policies and customer experience strategies.
What We Offer:
  • $15.00/hr.
  • Recognition based incentives and bonuses for top performers.
  • Training, coaching and early conversion opportunities to build your career within our holiday season.
  • Employee discounts and perks (up to 40% off most products and brands).

What We're Looking For:
  • 1+ years of customer service experience (retail, call center, or hospitality preferred).
  • Strong communication skills - Ability to de-escalate and resolve issues professionally.
  • Problem-solving mindset - You think fast and adapt quickly.
  • Integrity and reliability - You do the right thing, even when no one is watching.
  • Comfortable working in a fast-paced environment with performance goals.
  • Tech-savvy - Ability to navigate multiple systems and multitask efficiently.
Work-From-Home Technology Requirements: You must provide your own qualifying equipment and reliable internet connection.
Required Computer Setup:
  • Desktop, all-in-one computer or traditional laptop.
  • Windows 11 Home, Windows 11 Pro or Windows 11 Pro for Workstations.
  • Minimum 6 GB of RAM; 8 GB or more recommended.
  • Minimum screen resolution of 1920 × 1080.
  • Google Chrome.
  • Current antivirus protection.
  • Enough available storage to install required systems.
  • Windows 10 and older operating systems are not supported. Windows Education, Enterprise and Insider editions are also not supported.
  • Chromebooks, tablets, Microsoft Surface devices, Steam Decks and mobile phones are not accepted as primary work devices.
Required Equipment:
  • External mouse.
  • Keyboard.
  • Webcam.
  • Wired USB headset.
Wireless and Bluetooth headsets are not supported. Recommended models include the Jabra Evolve 20 UC and Logitech H390.Your computer and internet connection must pass our pre-employment System Checker.

We do not recommend using built-in laptop track pads.Your system’s internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed. If you choose, you may examine your speeds at http://speedof.me , however that will not be an official evaluation of your connection. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer.
Ready to Get Started?Bring your energy, problem-solving skills and passion for helping people to Williams-Sonoma, Inc.
Apply today and complete your application by August 30, 2026. Your next opportunity could start right from home!
Williams-Sonoma, Inc. is an Equal Opportunity Employer. We consider qualified applicants without regard to any characteristic protected by applicable federal, state or local law. Reasonable accommodations are available during the application and employment process.



    About Williams-Sonoma, Inc.:

    Williams-Sonoma, Inc. is a multi-channel specialty retailer of high quality products for the home. Today, Williams-Sonoma, Inc. is one of the United States' largest e-commerce retailers with some of the best known and most beloved brands in home furnishings. We currently operate retail stores in the United States, Canada, Puerto Rico, Australia, and the United Kingdom, and franchise our brands to third parties in a number of countries in the Middle East, the Philippines and Mexico. Our products are also available to customers through our catalogs and online worldwide.

    Create a job alert for this search

    Customer Service Representative • Detroit, Michigan, United States

    Similar jobs

    Remote Technical Support Representative

    TradeJobsWorkforce48306 Rochester Hills, MI, US
    Remote
    Full-time

    As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via pho... Show more

     • Promoted

    Customer Service Representative

    CCF Holdings LLCHarper Woods, MI, United States
    Full-time

    Your OpportunityCustomer Service RepresentativeCheckSmartHarper Woods, MIAs a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-ri... Show more

     • Promoted

    Customer Service Representative

    Flame Heating, Cooling and ElectricalWarren, MI, United States
    Full-time

    Customer Service Representative (CSR)Looking for a customer service-oriented Customer Service Representative (CSR) to join our team.The ideal candidate will possess excellent customer service skill... Show more

     • Promoted

    Costco Customer Service Representative (Remote)

    TradeJobsWorkforce48306 Rochester Hills, MI, US
    Remote
    Full-time

    An exciting opportunity awaits for a Costco Customer Service Representative (Remote) to follow safety procedures and company policies, respond promptly to inquiries and resolve basic issues, and co... Show more

     • Promoted

    Customer Service Representative

    Everlight SolarDetroit, MI, United States
    Full-time

    Customer Service RepresentativeEverlight Solar is seeking a skilled highly energetic and motivated individual to join the Everlight Solar team as a Customer Service Representative! This is a FULLY ... Show more

     • Promoted

    Customer Service Representative

    AssociaTroy, MI, United States
    Full-time

    The Customer Service Associate will assist customers with any troubles or inquiries that they might have.A customer service associate must possess a service-oriented attitude, as well as a friendly... Show more

     • Promoted

    Customer Service Representative

    TradeJobsWorkforce48306 Rochester Hills, MI, US
    Full-time

    As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.Finance to p... Show more

     • Promoted

    Customer Service Rep

    TradeJobsWorkforce48307 Rochester Hills, MI, US
    Full-time

    We’re looking for a Customer Service Rep to support the preparation and delivery of goods or services, work collaboratively across teams and departments, and assist with organizing, stocking, and g... Show more

     • Promoted

    Customer Service Representative

    Detroit Wayne Mental Health AuthorityDetroit, MI, United States
    Full-time

    CUSTOMER SERVICE REPRESENTATIVE Under the general supervision of the Customer Service Administrator, the Customer Service Representative is responsible for assuring that the Network's Customer Serv... Show more

     • Promoted

    Customer Service Representative

    Waterway CarwashHighland Park, MI, United States
    Full-time

    Customer Service AssociatesWaterway is hiring Customer Service Associates at our Highland Park location! Join our team - every day is an opportunity to shine!Ready to make an impact with exceptiona... Show more

     • Promoted

    Customer Service Representative

    FANUC AmericaRochester, MI, United States
    Full-time

    At FANUC America Corporation we are passionate about our customers, our employees, and the work we perform.We maintain a workplace where individuals can be proud of, where talents are embraced, and... Show more

     • Promoted

    Remote Work From Home Market Research. Ideal For Customer Service Representative

    ApexFocusGroupDetroit, MI, United States
    Remote
    Part-time

    Apex Focus Group partners with research organizations, academic institutions, and brands seeking genuine consumer feedback.We connect individuals with flexible remote work from home research opport... Show more

     • Promoted

    BDC Representative

    LithiaTroy, MI, United States
    Full-time

    NOW HIRING BDC Representatives!.If you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! As one of more than 300 Lithia &... Show more

     • Promoted

    Account Representative - Uncapped Commission

    Total Quality Logistics (TQL)Troy, MI, United States
    Full-time

    The Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission.... Show more

     • Promoted

    Customer Service Representative

    Suburban Automotive ServicesTroy, MI, United States
    Full-time

    Customer Service RepresentativeSuburban Accessories is the largest distributor of OEM accessories and parts in the nation.We specialize in dealership sales support, as well as the warehousing and d... Show more

     • Promoted

    Customer Service Representative

    BELFOR GroupTroy, MI, United States
    Full-time

    External Job Title: Customer Service Representative (On-Site)External Job Description:Position Location: Troy, MI (On-Site)Position Compensation: $20New Hire Training: New hires must be available f... Show more

     • Promoted

    Costco Customer Service Representative - Starting at $22/hr

    TradeJobsWorkforce48308 Rochester, MI, US
    $22.00 hourly
    Full-time

    Bring your energy to the role of Costco Customer Service Representative to follow safety procedures and company policies, support the preparation and delivery of goods or services, and respond prom... Show more

     • Promoted

    American Airlines Customer Service Representative (Remote)

    TradeJobsWorkforce48306 Rochester Hills, MI, US
    Remote
    Full-time

    Join our growing team as a American Airlines Customer Service Representative (Remote) to coordinate tasks to ensure deadlines are met, assist with organizing, stocking, and general upkeep, and prov... Show more

     • Promoted

    British Airways Customer Service Representative (Remote)

    TradeJobsWorkforce48307 Rochester Hills, MI, US
    Remote
    Full-time

    Now hiring an experienced British Airways Customer Service Representative (Remote) to respond promptly to inquiries and resolve basic issues, provide excellent service to customers and team members... Show more

     • Promoted

    Walmart Customer Service Representative (Remote)

    TradeJobsWorkforce48308 Rochester, MI, US
    Remote
    Full-time

    Bring your energy to the role of Walmart Customer Service Representative (Remote) to adapt to shifting priorities and business needs, work collaboratively across teams and departments, and assist w... Show more