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One Haus Recruiting
General Manager | Coffee-Focused Operation | BrooklynOne Haus Recruiting • Brooklyn, NY, United States
General Manager | Coffee-Focused Operation | Brooklyn

General Manager | Coffee-Focused Operation | Brooklyn

One Haus Recruiting • Brooklyn, NY, United States
17 hours ago
Salary
$80,000.00–$85,000.00 yearly
Job type
  • Full-time
Job description

General Manager

Location: Brooklyn, NY

Reports To: Operations Manager

Compensation: $80,000-$85,000

Status: Full-Time, Salaried, Exempt

Position Summary

Seeking a coffee-obsessed General Manager to lead the daily operations. This role oversees all front and back of house functions, drives the quality and consistency of the coffee program, develops and retains a strong hourly and supervisory team, and owns the financial performance of the location. The ideal candidate brings genuine passion for specialty coffee alongside the operational discipline to run a high-volume, service-driven business.

Key Responsibilities

Operations

  • Oversee all daily operations including opening and closing procedures, staffing, inventory, and facility upkeep
  • Maintain equipment standards including espresso machines, grinders, brewers, and water filtration, coordinating preventative maintenance and repairs
  • Ensure full compliance with health department, food safety, and local regulatory requirements
  • Manage vendor relationships including green and roasted coffee, dairy and alternative milks, bakery, and paper goods

Coffee Program and Quality

  • Uphold beverage quality standards across espresso, batch brew, and manual brew methods
  • Lead daily dial-in, calibration, and quality control routines
  • Partner with roasting team on offerings, seasonal menu changes, and single origin rotations
  • Develop and deliver ongoing barista training and certification

Team Leadership

  • Recruit, hire, onboard, and schedule all hourly and supervisory staff
  • Coach and develop shift leads and assistant managers toward promotion
  • Conduct performance reviews, manage progressive discipline, and maintain accurate documentation
  • Foster a positive, accountable culture with low turnover and high internal mobility

Financial Performance

  • Own the P&L for the location, including revenue, COGS, labor, and controllable expenses
  • Manage labor to budgeted targets while protecting service standards
  • Oversee inventory counts, waste tracking, and ordering accuracy
  • Analyze sales trends and daypart performance to identify growth opportunities

Guest Experience

  • Maintain hospitality standards across every touchpoint from order to handoff
  • Respond to guest feedback and resolve issues in real time
  • Support local marketing, community events, and wholesale or catering relationships as applicable

Qualifications

  • 4+ years of management experience in specialty coffee, caf, or fast-casual hospitality
  • Demonstrated P&L ownership with proven results in labor and cost control
  • Strong working knowledge of espresso extraction, brewing ratios, and quality standards
  • Experience hiring, training, and developing hourly teams at scale
  • Proficiency with POS and scheduling systems [e.g., Square, Toast, 7shifts]
  • Excellent written and verbal communication skills
  • SCA certification a plus

Physical Requirements

Ability to stand for extended periods, lift up to 50 pounds, and work a flexible schedule including early mornings, weekends, and holidays.

Benefits

  • Full coverage for medical benefits
  • Commuter Benefits
  • Parental Leave
  • 15 days paid annual leave
  • & more
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General Manager | Coffee-Focused Operation | Brooklyn • Brooklyn, NY, United States

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