Bilingual (Spanish) Personal Lines Account Manager

Job Description

Personal Lines Account Manager (Spanish Bilingual)

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager (Spanish Bilingual) to join a team. This role is a vital part of a Personal Lines department, reporting directly to the Personal Lines Director. The successful candidate will manage a book of standard accounts, providing exceptional service to clients while handling new and renewal business.

Compensation Package

• Salary Range: $55,000 - $75,000 (depending on experience)
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Manage a portfolio of standard personal lines accounts, including accounts up to $20,000 in size.
• Quote and process new and renewal business efficiently and accurately.
• Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
• Utilize EPIC software to manage accounts and maintain accurate records.
• Collaborate with team members to ensure seamless service delivery.
• Stay informed about industry trends and regulations to provide clients with the best possible advice and solutions.

Qualifications/Requirements

• Licenses/Certifications: Active Property & Casualty (P&C) license is required.
• Experience: Minimum of 2 years of experience in a similar role.
• Technical Skills: Proficiency in EPIC software is preferred.
• Language Skills: Fluency in both English and Spanish is required.
• Soft Skills: Strong communication and interpersonal skills. Excellent organizational and time-management abilities. Attention to detail and accuracy in work. Problem-solving mindset with a proactive approach. Ability to work effectively in a team-oriented environment.

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