Description
Peer Support Specialist – Access
Location: Tulare, CA
Position Type: Full-Time | Non-Exempt
Salary Range: $20.00 – $21.22 per hour
Join Our Mission
At Kings View, every role contributes to something bigger — improving lives and strengthening communities. We are committed to providing behavioral health and social services to those with limited resources, guided by compassion, excellence, and respect.
Position Overview:
Kings View is seeking a Peer Support Specialist – Access to join the Access Line Team serving individuals of all ages experiencing mental health crisis. This role provides telephonic and electronic support through crisis and community support lines, offering active listening, safety planning, and linkage to appropriate services.
As part of a multidisciplinary team, this position responds to a broad range of non-life-threatening mental health situations, conducts intake and needs assessments, coordinates services, and supports continuity of care.
Key Responsibilities:
Crisis Support & Intervention:
- Respond to incoming calls, chats, and texts on crisis and support lines
- Provide active listening, emotional support, and collaborative problem-solving
- Apply crisis intervention techniques and safety planning
- Evaluate need for higher level interventions (e.g., 5150 evaluation) and coordinate response
Care Coordination & Advocacy:
- Act as liaison between Person Served, family, and treatment providers
- Conduct intake assessments and identify service needs
- Provide referrals to community and recovery services
- Support stabilization and prevent re-hospitalization
Documentation & Compliance:
- Maintain accurate and timely documentation in SmartCare and other systems
- Ensure compliance with HIPAA, COA, CCBHC, and CalAIM standards
- Track contacts, collect required data, and complete documentation within required timeframes
Team Collaboration & Program Support:
- Work closely with Mobile Crisis Response Team and community partners
- Participate in outreach events and program activities
- Attend required trainings, meetings, and continuing education
General Duties:
- Meet performance expectations for response and quality metrics
- Work flexible schedules including evenings, weekends, and holidays
- Navigate multiple systems for documentation and referrals
- Perform additional duties as assigned
What You’ll Bring:
Required Qualifications:
- High School Diploma or equivalent
- 0–1 year of relevant experience
- Valid California Driver’s License (Class C)
Required Experience:
- Experience working with the public
- Lived experience as a consumer or family member (if required by program)
Required Skills:
- Strong communication and compassionate listening skills
- Ability to de-escalate crisis situations
- Strong documentation and data entry skills
- Ability to multitask and navigate multiple systems
- Ability to work independently and as part of a team
Preferred Qualifications:
- Crisis counseling or behavioral health experience
- Experience linking individuals to community resources
- Bilingual English/Spanish preferred
Professional Attributes:
- Compassionate and empathetic
- Strong critical thinking and problem-solving skills
- Ability to remain calm under pressure
- Culturally competent and respectful
- Strong desire to support vulnerable populations
Additional Requirements:
- Must meet insurability requirements if applicable
- Must be authorized to work in the United States
Pre-Employment Requirements:
- Background check
- Drug screening
- Live Scan (DOJ fingerprinting)
Work Environment:
This role is primarily office-based with high-volume phone and computer use. The position may involve handling emotionally intense situations and requires professionalism, resilience, and adaptability.
Equal Opportunity Employer:
Kings View is an Equal Opportunity Employer.
ADA Statement:
Reasonable accommodations will be provided in accordance with applicable laws.
Peer Support Specialist I • Tulare, CA, US
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.We know tech, but we love people.NuAxis is home to thinkers and feelers; engineers ... Show more
Job Title :Information Technology Professional (IT/CTN/IS) Category / Component :Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialist... Show more
District Support PharmacistWe're building a world of health around every individual shaping a more connected, convenient and compassionate health experience.At CVS Health, you'll be surrounded by p... Show more
Office Administration Work - Support Assistant - Remote.We are currently seeking organized and dependable individuals for an entry-level Office Administration Support Assistant opportunity.Thi... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Imaging Services ManagerKaweah Health is a publicly owned, community healthcare organization that provides comprehensive health services to the greater Visalia area in central California.With more ... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Job Title: Information Technology Professional (IT/CTN/IS).Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.Category / Com... Show more
Independent Contractor Residential Mortgage Inspector.FAR Inspections is actively seeking a reliable independent contractor to perform residential mortgage inspections in Tulare County, California ... Show more
SEIU Local 521 was founded in 2007 when 5 local unions came together in the Bay Area, Central Coast and Central Valley to form one larger, more powerful union.Together our members are building a tr... Show more
Job TypeFull-timeDescriptionOur Visalia, CA location is currently seeking a Product Support Sales Representative that will assist in understanding customer's needs and challenges, creating valued c... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Overview We are seeking a compassionate and dedicated Direct Support Professional to join our team.In this role, you will provide essential support to individuals with developmental disabilities, a... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Job Title :Aviation Operations & Support (Enlisted) Category / Component :Enlisted Active Overview Aviation Boatswain's Mates in Aviation Operations & Support help launch and recover naval ... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
