Talent.com
Fidelity National Information Services
BPS Operations Processing Associate AdvancedFidelity National Information Services • Jacksonville, FL, United States
No longer accepting applications
BPS Operations Processing Associate Advanced

BPS Operations Processing Associate Advanced

Fidelity National Information Services • Jacksonville, FL, United States
20 days ago
Job type
  • Full-time
Job description

FIS Job Opportunity

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?

What you will be doing:

  • Act as the primary liaison for client communications and relationship management
  • Handle client inquiries via phone, email, or fax, and maintain client satisfaction
  • Develop and coordinate account plans, project implementations, and client loyalty processes
  • Research and resolve client problems, responding to inquiries and ensuring operational arrangements
  • Manage client relationships, including tracking issues, coordinating resolutions, and maintaining communication
  • Conduct regular client status calls
  • Educate clients on processes and procedures to enhance service efficiency

What you will need:

  • Current retirement services experience required
  • WISE access
  • Excellent verbal and written communication skills
  • Good knowledge of FIS systems and the financial services industry
  • Strong problem-solving abilities and customer service skills
  • Ability to work independently and in a team, with flexibility in hours
  • Experience in banking or financial services is preferred

What we offer you:

  • Inclusive and diverse team atmosphere
  • Professional and personal development
  • Resources to contribute to your community
  • Competitive salary and benefits

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

Create a job alert for this search

BPS Operations Processing Associate Advanced • Jacksonville, FL, United States

Similar jobs

Sr Operations Team Lead

Bank of AmericaJacksonville, FL, United States
Full-time

Bank of America Operations Manager.At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.We do this by driving Responsible ... Show more

 • Promoted

Consultant Lead - IBS Deposits

Fidelity National Information ServicesJacksonville, FL, United States
Full-time

Consultant Lead (IBS Deposits).At FIS, our technology and our people are moving forward.We advance the way the world pays, banks and invests.We believe in building inclusive, diverse teams.Together... Show more

 • Promoted

Operations Associate

The Restaurant StoreJacksonville, FL, United States
Full-time

Job Summary The Operations Associate with The Restaurant Store is responsible for assisting the Product Lifecycle Manager with all aspects of daily material handling in a retail branch location.The... Show more

 • Promoted

Associate - Business Development

Mayo ClinicJacksonville, FL, United States
Full-time

Mayo Clinic Business Development Associate.Mayo Clinic is top-ranked in more specialties than any other care provider according to U.As we work together to put the needs of the patient first, we ar... Show more

 • Promoted

Global Operations Accelerated Military Development Program

Bank of AmericaJacksonville, FL, United States
Full-time

Global Operations Accelerated Military Development Program.The Global Operations Accelerated Military Development Program model is highly engaging and programmatically structured:.One week of onboa... Show more

 • Promoted

Consultant II - IBS Deposit Suite Conversion

Fidelity National Information ServicesJacksonville, FL, United States
Full-time

Our technology powers the world's economy and our teams bring innovation to life.We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities.If you... Show more

 • Promoted

Mailroom Processing Associate

ConduentJacksonville, FL, United States
Full-time

Mailroom Processing AssociateLocation:Jacksonville, FLWork Schedule:Saturday- Friday 7am start time till work is donePay Rate:$ 17.About the RoleWe are seeking a detail-oriented and reliable Mailro... Show more

 • Promoted

Associate III, TPO Operations

Fidelity National Information ServicesJacksonville, FL, United States
Full-time

Are you interested in being a part of a collaborative, energetic, and business-oriented legal team? As an attorney at FIS, you will have the opportunity to work on some of the most challenging and ... Show more

 • Promoted

Lead Business Operations Associate Trainee

CarMaxJacksonville, FL, United States
Full-time

Business Operations Associate Lead.As a Business Operations Associate Lead, you will mentor and guide Business Operations Associates while ensuring smooth operations across store departments.This l... Show more

 • Promoted

Experienced Associate, Business Incentives Group

BDO USAJacksonville, FL, United States
Full-time

Tax Experienced Associate, Business Incentives Group.Our Specialized Tax Services ("STS") Business Incentives Group ("BIG") business has doubled in the last three years and tripled in the last six.... Show more

 • Promoted

Transformation - Oracle Senior Associate

Grant Thornton LLPJacksonville, FL, United States
Full-time

As an ERP Senior Associate, you'll perform advisory and implementation services to address business needs throughout client organizations for the Oracle Practice all with the resources, environmen... Show more

 • Promoted

Consultant Lead - IBS Deposits

FisglobalJacksonville, FL, United States
Full-time

Consultant Lead (IBS Deposits).At FIS, our technology and our people are moving forward.We advance the way the world pays, banks and invests.We believe in building inclusive, diverse teams.Together... Show more

 • Promoted

Control Manager - Senior Associate

JPMorgan ChaseJacksonville, FL, United States
Full-time

Senior Associate Control Manager.Step into a pivotal role at JPMorganChase, where your expertise in compliance and risk management will shape the future of our operations.You'll have the opportunit... Show more

 • Promoted

Bank Platform Transformation - Core Banking Modernization - Sr Associate

PwC (US)Jacksonville, FL, United States
Full-time

Bank Platform Transformation - Core Banking Modernization - Sr Associate.The Opportunity As a Bank Platform Transformation - Core Banking Modernization - Sr Associate, you will engage with clients ... Show more

 • Promoted

Associate Director

Transamerica Premier Life Insurance CompanyJacksonville, FL, United States
Full-time

The Associate Director is responsible for developing new quality sales, conserving existing business, providing ongoing quality service to policyholders and creating an atmosphere of quality growth... Show more

 • Promoted

Director, Process Optimization

W.R. BerkleyJacksonville, FL, United States
Full-time

Director, Process Optimization.The Director, Process Optimization is responsible for assessing, analyzing, designing, and facilitating the stand-up of an enterprise service center and affiliated pr... Show more

 • Promoted

Associate III, TPO Operations

FisglobalJacksonville, FL, United States
Full-time

Are you interested in being a part of a collaborative, energetic, and business-oriented legal team? As an attorney at FIS, you will have the opportunity to work on some of the most challenging and ... Show more

 • Promoted

Experienced Audit Associate

Ennis, Pellum & Associates, CPAsJacksonville, FL, United States
Full-time

We have a career opportunity for an Experienced Audit Associate to join our team.Our audit practice performs audits, reviews, and compilations for companies of all sizes in a variety of industries,... Show more

 • Promoted

Experienced Associate, Business Incentives Group

BDOJacksonville, FL, United States
Full-time

Tax Experienced Associate, Business Incentives Group.Our Specialized Tax Services ("STS") Business Incentives Group ("BIG") business has doubled in the last three years and tripled in the last six.... Show more

 • Promoted

Associate Manager

Blue Prism GroupJacksonville, FL, United States
Full-time

Associate Manager, Investor Services.As the backbone of the investment world, SS&C is committed to excellent client service and our Investor Services teams are fundamental to the delivery of that s... Show more