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SoloPoint Solutions, Inc.
Program ManagerSoloPoint Solutions, Inc. • Milwaukee, WI, US
Program Manager

Program Manager

SoloPoint Solutions, Inc. • Milwaukee, WI, US
10 hours ago
Job type
  • Full-time
  • Quick Apply
Job description

Qualifications:

  • Bachelor’s degree in engineering, supply chain, business, or a related field (or equivalent practical experience).
  • 5 to 6 years of program management experience within electronics manufacturing services (EMS) or a closely related electronics manufacturing environment.
  • Experience working in an electronics manufacturing environment involving SMT and PCBA, with working knowledge of PCB assembly processes (SMT and wave soldering).
  • Proven ability to manage technical customer accounts, including quoting support, program cost tracking, and customer-facing pricing conversations.
  • Working knowledge of quality systems and regulated environments, including exposure to ITAR and/or ISO-based quality management systems.
  • Experience building strong customer relationships; high emotional intelligence, patience, integrity, and comfort handling difficult conversations.
  • Knowledge of product lifecycle management concepts and cross-functional execution across operations, quality, and supply chain.
  • Familiarity with Lean manufacturing concepts and continuous improvement in a manufacturing setting.

Responsibilities:

  • Own customer program execution from order intake through delivery, serving as the primary customer-facing point of contact for schedule, scope, and change management.
  • Track program financials including program costs and quoting inputs; support pricing updates and communicate pricing changes to customers as needed.
  • Coordinate cross-functional execution across operations, scheduling, supply chain, and quality to achieve delivery, cost, and performance targets.
  • Lead customer communications related to delays, product issues, and test or quality failures, driving alignment on recovery plans and next steps.
  • Maintain floor-level awareness of manufacturing flow and constraints, using operational knowledge of SMT/PCBA processes to support program decisions.

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Program Manager • Milwaukee, WI, US

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