Food Service: General

Food Service Team Member

This job description is intended to convey information important to the scope of this position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.

The Food Service team helps create a mountain experience our guests remember. Team members may work in a variety of positions throughout the season including Cook, Alcohol Server, Cashier, and Dining Room Attendant. Daily responsibilities may include but are not limited to: food preparation, counter service, cash handling, cleaning, and general guest service support. Responsibilities can change based on business levels, events, staffing, and operational needs, so flexibility and a willingness to jump in where needed are essential to success in this role.

We are looking for people who enjoy working hard as part of a team, bring a positive attitude to fast-paced environments, and take pride in helping wherever needed to support both the guest experience and the Food Service team experience. Successful Food Service employees are dependable, adaptable, and comfortable moving between multiple tasks and work areas throughout a shift.

General Responsibilities:

• Perform duties as trained for position assigned in Food Service (could include but not be limited to: Cook, Cashier, Dining Room Attendant, Alcohol Sever, Food Runner, and/or Supervisor)
• Provide excellent, friendly, and respectful customer service
• Have working knowledge of Mt. Baker Ski Area mountain policies and procedures, familiarity of ski area facilities and services available
• Working knowledge of safe food handling practices
• Create and participate in a positive and inclusive workplace

Cashiers:

• Opening and closing procedures
• Accurate use of point of sale system, including cash handling
• Reconciling daily sales (requires basic math)
• Providing excellent customer service
• Clear communication with customers, supervisors, and coworkers
• Cleaning and stocking
• Helping maintain security of food service product and areas
• Safe food handling
• Assisting in lodge operations including Ticket Office Sales and bussing duties
• Cashiers may also serve as Baristas, Food Runners, or Alcohol Server. (Alcohol Server and other alcohol service personnel must have a valid MAST class 12 permit)

Cooks:

• Opening and closing procedures
• Safe food handling
• Preparing, and serving food
• Following recipes, portions, and processes as trained
• Good customer service
• Helping maintain security of food service product and areas
• Clear communication with customers, supervisors, and coworkers
• Cleaning the kitchen, food service areas, and dishes
• Working around hot surfaces and in close quarters with others
• Use of kitchen equipment as trained

Dining Room Attendant /Dishwasher:

• Opening and closing procedures
• Customer service
• Cleaning all food service areas including changing trashes, wiping tables, vacuuming, sweeping, mopping, and more
• Washing dishes
• Safe food handling
• Stocking condiment counters
• Helping maintain security of food service product and areas
• Clear communication with customers, supervisors, and coworkers

*NOTE: All Food Service employees may be trained in and asked to help with duties outside their primary position.

Qualifications:

• Willingness to learn
• Ability to follow instructions
• Successful completion of food service training by an authorized Mt. Baker Ski Area trainer
• Ability to work in a fast-paced, at times loud and crowded environment
• Must be at least 14 years of age
• Have or obtain upon employment, a valid Washington State Food Handlers Card

Wage & Hour Information:

• Starting rate begins at $ plus tips, through a mandatory tip pool (approximately additional $4/hour worked) with increases for experience, merit, tenure and future WA State minimum wage adjustments possible.
• This is a seasonal, variable hour position. Hours per week may vary between 5-40+ hours/week. Expected end date for position is on or around April 18, 2027, unless otherwise approved by management.

Important Disclaimer: Employees are expected to act in the best interest of the Mt. Baker Ski Area, even if doing so requires actions or responsibilities not listed in the above job description. The above statements are intended to describe the general nature and level of work being performed by those assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities required of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned which are not considered essential and may not be listed here.

Physical Requirements:

• Bending, twisting, lifting and moving items throughout the day
• Ability to lift and move 30 pounds (or more depending on task)
• Standing and or sitting for long periods
• Climbing and descending stairs
• Shoveling and moving snow
• Standing and walking on compact snow and ice
• Perform repetitive tasks as necessary

Other Requirements:

Candidates must not be present on the National Sex Offender Registry to be eligible for hire.

Minimum age requirements for positions:

• 14+ (Dining Room Attendants)
• 16+ (Cashier and Cook)
• 18+ (Cook - specialized rolls)
• 21+ (Alcohol Server and Supervisor)