Description
Find YOUR fit at Ohio CAT (a division of Ohio Machinery Co)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career - See what opportunities await today!
JOB SUMMARY:
The service coordinator will be deeply involved in the work order process including opening work order headers and segments in Service Link, technician time entry into Service Link, receiving and entering technician service reports into Service Link, scheduling PSP/PIP work, customer purchase order requests, filing to history files, warranty claim pre-prep, coordination, follow-up and communication with central warranty group and parts personnel through to claim closure, as well as clerical work such as payroll and scheduling.
COMPETENCIES:
JOB QUALIFICATIONS:
PHYSICAL REQUIREMENTS:
Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to communicate to exchange information verbally. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.
BENEFITS:
EEO, Veterans & Disabled Employer and VEVRAA/503 Federal Contractor.
Service Coordinator • Brooklyn, OH, US
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