Management and Program Analyst (Senior Tech Analyst)

Job Title

Highly Complex And Challenging Activities Leader

Job Description

Is a recognized subject matter expert in a specialized area and provides leadership for highly complex and challenging activities under minimal direction of a manager or executive. May act as a principal specialist to develop new and innovative approaches, methodologies, and/or techniques or as a team leader to define and direct challenging projects/programs/activities. Shares responsibility for the performance of programs/projects that frequently affect more than one LOB/SO or the FAA as a whole. Applies experience and expert knowledge of Technical Operations Governing Policies and Technical Operations Quality Control to conduct functional activities for projects/programs that often require the development of new and innovative approaches. Identifies and resolves challenging problems or issues that often cross-organizational boundaries and impact on the accomplishment of strategic objectives. Typical assignments may include providing guidance to less-experienced professionals; leading large project/program teams; defining and developing internal policies and procedures; predicting potential issues and proposing preventive actions. Provides technical assistance to the Technical Operations Quality Control program. Provides leadership for highly complex and challenging activities under minimal direction. Develops new and innovative approaches, methodologies and techniques to define and direct challenging projects/programs/activities. Utilizes Technical Operations-specific programs such as: TechNet, Remote Maintenance Logging System, maintenance alerts, National Airspace Performance Reporting System, CEDAR, etc. Applies knowledge of FAA's policies and objectives to identify, define, and organize resources for large projects/programs/work activities. Acquires and allocates resources to accomplish activities within established schedules and budgetary requirements. Serves as the Point of Contact for internal/external assigned programs that support Technical Operations' organizational metrics. Participates on, and may lead, work groups that formulate and make recommendations to senior management on major projects, policies, programs and issues. Contacts are internal and external. Often represents the major subdivision and LOB/SO as a principal point of contact to provide advice and guidance on the applications of policies and procedures. Formulates and recommends to senior management positions on major projects/policies/issues. Prepares, reviews, and recommends approvals of major reports on projects, programs and other work activities for internal and external distribution. Develops briefings to convey strategic vision and/or organizational policies to internal and external audiences. Broad policies and objectives provide general guidance for addressing issues but often require the development of new approaches. Often asked to develop new policies, procedures, and approaches that take into consideration FAA policies, Government-wide rules and regulations, and external concerns. May create new solutions and policy interpretations, as situations require. Performs a variety of special troubleshooting, analytical and investigative support assignments on a continuing basis. Uses strong analytical reasoning to understand requirements to identify and propose approaches to resolve challenging problems or issues that may cross organizational boundaries and impact operations or achievement of strategic objectives. Assignments involve a variety of complex, technically independent and interdependent issues and requires a high level of problem solving which may include identifying causal factors and potential solutions. Work typically is reviewed only at completion for success in achieving planned results. Has broad discretion to ensure the alignment of organizational goals and policies and the requirements of the projects and/or other work activities.