Operations Coordinator

Operations Coordinator

The Beacom School of Business at The University of South Dakota is a vibrant, internationally accredited business school that has served students since 1927. It is the State's flagship business school and a regional leader with consistently high national rankings. We are seeking a self-motivated, detail-oriented, and customer service-focused individual to provide support to the Prairie Family Business Association (PFBA), a Beacom School of Business outreach center. PFBA helps family businesses thrive through generations by providing a resource network for family business success. Main responsibilities include:

• Provide excellent customer service to PFBA members, sponsors, advisors, program participants, and partners
• Manage membership, sponsorship, and program invoicing, collections, and payment processing
• Complete financial transactions and maintain accurate records in Banner Finance
• Administer vendor contracts, purchasing processes, reimbursements, and vendor payments
• Maintain accurate member, sponsor, and participant information in HubSpot CRM
• Coordinate program and event registrations and assist participants with registration, payment, travel, and logistical questions
• Provide executive assistant support to the Executive Director, including scheduling, meeting preparation, travel coordination, and follow-up
• Provide administrative support to the entire PFBA team
• Coordinate day-to-day office operations and maintain organized electronic and physical records
• Follow University and Board of Regents policies and procedures related to financial, purchasing, contracting, and administrative activities
• Manage multiple competing priorities and ensure deadlines and follow-up activities are completed

Preferred qualifications:

• Strong customer service focus with excellent oral and written communication skills
• Excellent attention to detail with proven ability to prioritize and problem solve
• Proficient in all Microsoft Office applications
• Aptitude for or experience in data entry, analysis, and reporting
• Able to work independently with little direct supervision
• Limited flexible hours and locations may be required for events
• Experience using Banner, WordPress, and HubSpot (CRM) software
• Office management experience

Education/Experience:

• Bachelor's degree preferred, ideally in business, communications, or related field
• The preferred applicant will have experience in customer service, communications, or office management

This position requires: Valid Drivers License, Travel, Overnight stays

The University of South Dakota is a comprehensive; liberal arts-based state institution with an enrollment of approximately 10,000 students. Basic and professional programs are available in the Beacom School of Business, School of Law, School of Medicine, School of Education, College of Fine Arts, and the College of Arts and Sciences. The Beacom School of Business is the leading business school in South Dakota and the region offering students a quality business education that goes beyond expectations. Our alumni have become global leaders in such fields as accounting, finance, economics, management, marketing, entrepreneurship, business analytics and health services administration. The school offers multiple undergraduate majors in both Vermillion and Sioux Falls, including marketing, finance, accounting, management, human resources, health services administration, business administration, business analytics, innovation and entrepreneurship, supply chain management, and economics, as well as Master of Business Administration, Master of Professional Accountancy, and Master of Science in Business Analytics degrees in Vermillion as well as online. Excellence in teaching is our expectation, both in the classroom and in mentoring and advising students outside of class. We deliver an innovative curriculum using the newest instructional methods.

The Beacom School of Business boasts:

• Accreditation by the AACSB International, placing Beacom School of Business among 5% of business schools similarly accredited worldwide
• An online MBA program ranked #15 in the "Top 25" programs by Princeton Review
• More than $400,000 in scholarships to business students awarded each year
• Strong corporate relationships providing excellent career opportunities for our graduates a spring 2022 undergraduate employment rate of 97%
• Strong collaboration with rural small businesses across the state and corporate partners in Sioux Falls, SD

Please visit our website at for more information.

USD is committed to fostering a dynamic and welcoming working and learning environment for all. USD provides equal employment opportunities to all employees and applicants for employment without regard to ideological, political, or sectarian opinions or perspectives; or race, color, creed, religion, sex, ancestry, disability, national origin or any other factor protected by applicable federal, state, or local laws. USD is committed to the principles of free expression and encourages the timely and rational discussion of topics in an environment that is intellectually and ideologically diverse.

Cognitive Requirements:

• Comprehend, Memory, Multiple Priorities, Reading, Verbal Communication, Written Communication, Analyzing, Frequent Change, Logic, Multiple Stimuli, Perform calculations, Reasoning, Intense Customer Interaction, Pace-fast, Pace-average

Physical Requirements:

• Repetitive Motion, Wrist Movement (twisting or rotating), Bending, Stooping, Twisting, Climbing Stairs, Driving, Fine Finger Manipulation (keyboarding, pipefitting, bench work, etc), Lifting Above Waist, Lifting Below Waist, Lifting light, Pushing/Pulling, Sitting for sustained periods of time, Use Both Hands, Use of Either Hand, Independently, Walking, Carrying, Grasping, Lifting moderate

Sensory Requirements:

• Color Vision, Depth Perception, Distant Vision, Hearing, Near Vision, Peripheral Vision, Speaking, Vision (With and without corrective lenses)

Working Environment:

• Office Environment

Documents Needed to Apply:

1. Resume
2. Cover Letter
3. Other
4. Reference List