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Cynet Systems
Business AnalystCynet Systems • Springfield, MA, United States
Business Analyst

Business Analyst

Cynet Systems • Springfield, MA, United States
Less than 1 hour ago
Salary
$70.86 hourly
Job type
  • Full-time
Job description

Job Title

Pay Range: $70.86hr - $75.86hr

Requirements/Must Have

  • Bachelors degree or equivalent experience.
  • 3+ years of Business Analyst, Business Systems Analyst, or related experience.
  • Experience gathering, documenting, and managing business and system requirements.
  • Experience producing requirements in BDD format.
  • Experience developing and running SQL queries.
  • Experience working in Agile environments using Scrum and/or Kanban methodologies.
  • Experience creating user stories, acceptance criteria, process flows, use cases, and functional requirements documentation.
  • Strong analytical and problem-solving skills.
  • Strong verbal and written communication skills.
  • Ability to manage multiple concurrent initiatives and priorities with limited direction.
  • Experience collaborating with business stakeholders and technical teams to deliver technology solutions.

Responsibilities

  • Lead requirements elicitation, analysis, documentation, validation, and traceability activities for medium- to large-scale initiatives.
  • Partner with stakeholders to understand business objectives, challenges, opportunities, success metrics, and operational impacts.
  • Translate business needs into clear, actionable business requirements, functional requirements, user stories, and acceptance criteria.
  • Analyze current-state and future-state business processes and identify opportunities to improve efficiency, reduce risk, and increase business value.
  • Facilitate workshops, client sessions, backlog refinement sessions, stakeholder reviews, and requirements walkthroughs.
  • Perform business, process, system, data, gap, and impact analysis to support solution design, prioritization, and delivery decisions.
  • Collaborate with Product Managers, Scrum Teams, Solution Architects, business SMEs, vendors, and technology leaders to define scope and align delivery expectations.
  • Support all phases of delivery, including planning, design, development, testing, implementation, and post-production support.
  • Participate in test planning, user acceptance testing, defect triage, and solution validation to confirm business outcomes are met.
  • Drive discussions, influence decisions, assess risks and impacts, and negotiate priorities across competing stakeholder needs.
  • Guide and advise less-experienced Business Analysts and contribute to continuous improvement of business analysis practices.

Nice to Have

  • 5+ years of business analysis or business systems analysis experience.
  • Experience supporting enterprise technology, digital product, or customer-facing technology initiatives.
  • Knowledge of system integrations, APIs, data flows, databases, cloud-based platforms, and enterprise applications.
  • Insurance, financial services, wealth management, benefits administration, wellness technology, or related domain experience.
  • Experience with Jira, Confluence, SharePoint, Excel, PowerPoint, and related delivery lifecycle tools.
  • Ability to lead through influence in a matrixed environment and build alignment across business and technology stakeholders.
  • Continuous improvement mindset with comfort operating in ambiguity and driving action in complex environments.
  • Experience mentoring analysts, improving requirements practices, or supporting team process improvement.

Skills

  • Requirements Elicitation & Management.
  • User Story & Acceptance Criteria Development.
  • Process Mapping & Optimization.
  • Business Process Analysis.
  • Stakeholder Facilitation.
  • Data & Systems Analysis.
  • Risk & Impact Assessment.
  • Solution Validation & UAT.
  • Agile Delivery.
  • Jira / Confluence Documentation.
  • Executive Communication.
  • Influence & Negotiation.

Qualification And Education

  • Bachelors degree in a relevant field.
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Business Analyst • Springfield, MA, United States

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