Are you a proven leader with a strong drive to succeed? Do you work well in a process-driven environment where organization and efficiency are critical to success? Are you an expert multitasker who would thrive in a high-energy environment? If so, then this might be the right opportunity for you! As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.
Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.
Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and there is smooth customer flow at the registers.
Manage the overall execution of operations and receiving SOPS.
Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory.
Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store.
Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.
Assist in the management of other store operations areas as needed.
Communicate effectively with the District and Regional Management teams.
3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization
Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
Ability to lift and move boxes weighing up to 40 lbs.
Experience utilizing scheduling and reporting computer software.
Travel may be required from time to time.
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.
Compensation Range: $20.00 - $26.65
Operations/Service Manager II • North Billerica, MA, United States
Proactively discuss and/or support products and services, and plan design with plan sponsors.Assist clients with requests for plan changes and ensure the necessary project plans are followed throug... Show more
As a key member of Order Operations, this person will have primary responsibility for reviewing signed customer contract documentation and initiating the customer order process.This individual is r... Show more
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h... Show more
The SMII lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and management processes while serving in place of an Assistant Manager as a permanent member of a VIP... Show more
We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development.Duties include, but are not limited to, the following:.Assist with sto... Show more
Provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house or back-of-house areas und... Show more
Job Description:Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to proper... Show more
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to our customers' mission and quest ... Show more
Pay Rate: $40-42/HR Hours: 8am 5pm M-F Location: 2 Technology Park Dr, Westford MA.As an Office Service Supervisor, you will oversee all activities at your assigned office, manage daily operations... Show more
Come make the world and accelerate your success.It takes great people to achieve greatness.People with a sense of purpose and integrity.People with a relentless pursuit of excellence.People who car... Show more
Raising Cane's Chicken Fingers Job Posting.Initial hiring pay range (based on location, experience, etc.At Raising Cane's Chicken Fingers, we serve only the most craveable chicken finger meals it'... Show more
Asset Management Financial Services Fintech.We are a well funded, rapidly growing fintech firm that still embodies a small start-up culture.You will still be in the early stages and have a hand in ... Show more
Oversees and directs operations of the in-store pharmacy and other areas of the warehouse.Monitors department performance as pharmacist-in-charge.Participates in pharmacist duties.For additional in... Show more
Under general supervision of the Operations Manager and Technical Manager, coordinates the delivery of quality care while enhancing the patient/customer service experience within the Imaging Depart... Show more
Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator, and car wash operator in New England.Our wholesale and retail fuel businesses ... Show more
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life.Career development with an international company where you can grow th... Show more
The Operations Leader's main role is to create a collaborative and positive work environment for all our members.The Operations Leader works closely with all Community Leaders, guiding and supporti... Show more
Job Description Because this role involves a combination of collaborative/in-person and independent work, it will take the form of a hybrid work format, with time split between working onsite and r... Show more
Huntsman is seeking a Technical Service Manager supporting the Polyurethanes Elastomers Business Unit located in Derry, New Hampshire or Auburn Hills, Michigan.This position will report to the Com... Show more
Sales Operations Manager, Sampling Program.Are you ready to take your career to the next level by joining a global medical device market leader in diabetes care? At Insulet Corporation, we are tran... Show more
