Director, Technology Operations

Director, Technology Operations

ITA International is seeking a Director, Technology Operations to join the team supporting our Headquarters location in Newport News, Virginia in the fall.

Responsibilities

The Director, Technology Operations will be responsible and accountable for ITA International's information technology systems, software/hardware requirements, policies and procedures, IT budget, and continual assessment and security of IT infrastructure and technology needs to support ITA's success. This role provides leadership across IT operations, infrastructure, cybersecurity, cloud services, business applications, end-user support, and technology governance while ensuring compliance with government contracting requirements and industry best practices.

The Director, Technology Operations serves as a strategic partner to executive leadership, aligning technology investments with business objectives, supporting corporate growth initiatives, and enabling secure, scalable, and efficient operations across CONUS and OCONUS environments.

Responsibilities include:

• Evaluating, managing, and securing enterprise-wide utilization of ITA's Microsoft 365 and Azure Cloud environments within the Government Community Cloud tenant.
• Recommending enhancements to improve functionality and maximize organizational value.
• Providing active, hands-on leadership and technical mentorship to the IT team. Fostering a collaborative work environment while overseeing and supporting daily IT operations.
• Planning, evaluating, organizing, controlling, and securing IT and electronic data operations.
• Ensuring the security of data, network access, and backup systems, including cybersecurity operations.
• Managing ITA's CMMC compliance by promoting a security-first culture that safeguards sensitive data and maintains industry standards and government requirements.
• Directing the design, development, implementation, and coordination of organizational systems, policies, and procedures.
• Leveraging Artificial Intelligence to enhance operations within the organization.
• Identifying problematic areas within IT operations and implementing strategic solutions promptly to minimize downtime and organizational risk.
• Ensuring employee readiness through annual training compliance and continuous education on cybersecurity, technology, and evolving business and regulatory requirements.
• Assisting with development of the annual budget and ensuring the cost-effectiveness of IT assets.
• Conduct regular audits of organizational systems and thoroughly assess the outcomes to identify areas where security can be enhanced.
• Provide actionable recommendations based on audit findings to drive continuous improvement and ensure systems remain efficient and secure.

Qualifications

Minimum Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or a related technical field.
• 10+ years of progressive experience in Information Technology, including leadership and IT management responsibilities.
• Ability to manage multiple competing priorities with proven professional experience and a detailed knowledge of industry's best practice processes.
• Preferred candidate has Microsoft Certifications (e.g. Administrator, Security Engineer, or AI Engineer)
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems
• Hands on experience with installing, administering, and securing a broad range of enterprise systems, including email, networks, document management, endpoints, and servers.
• Understanding of Cybersecurity Maturity Model Certification (CMMC) requirements and implementation timelines
• Ability to manage personnel
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Active SECRET clearance preferred

Benefit and Compensation Transparency

ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:

• Medical, dental and vision plans
• Life Insurance
• Short Term Disability insurance (where applicable)
• Voluntary ancillary benefit options
• 401k retirement benefits with employer matching contributions

Pay range for this position is $115,000 - $135,000 annually.

This position has a broad compensation range due to varying levels of candidate experience and qualifications.

Application and Employment at ITA International

ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at 757-246-6781 or email us at HR@ita-intl.com.