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Altus Fire and Life Safety
Accounts Receivable SpecialistAltus Fire and Life Safety • Atlanta, GA, US
Accounts Receivable Specialist

Accounts Receivable Specialist

Altus Fire and Life Safety • Atlanta, GA, US
30+ days ago
Salary
$26.00–$28.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description

Altus Fire & Life Safety is a full-service fire and life safety services platform. We offer a complete suite of solutions, from the design, engineering, installation, and servicing of state-of-the-art fire and life safety systems to training, consulting, crisis management and business continuity services.

Altus Fire & Life Safety Company, looking for a Collections Specialist to join our team! This position will support the daily accounting operations while also driving process improvements.

We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our team members.

Hourly Rate: $26 -$28 / Hour

Responsibilities

Account Management & Reconciliation

  • Maintain assigned portfolio of accounts with accuracy and timeliness.
  • Reconcile invoices, payments, and credits to ensure account accuracy.
  • Partner with Sales, Operations, and Finance teams to gather information required for resolving customer account issues.

Collections Activities

  • Distribute monthly or bi-weekly statements, invoices, and dunning letters as required by NetSuite cadence.
  • Place weekly collection calls to customers with items aged 30 days or more.
  • Maintain complete and accurate call logs in NetSuite, including date, contact name, phone number, and a summary of discussions.
  • Update customer records with any new or relevant account information.

Credit & Dispute Management

  • Gather all supporting documentation for credit memo requests.
  • Submit complete credit memo packages to the Accounts Receivable Manager for review and approval.
  • Once approved, initiate the credit memo and file documentation in the appropriate customer folder.
  • Identify and escalate accounts requiring management involvement by submitting detailed summaries with supporting documentation via urgent delivery and read receipts.

Reporting & Recordkeeping

  • Run and review weekly aging reports for all assigned Branches.
  • Maintain accurate and detailed notes on all correspondence within NetSuite and aging reports.
  • Be prepared to discuss and provide updates on any account within the top 25 of the portfolio on a weekly basis.

Cash Application Support

  • Partner with the Cash Applications team to validate and process payments received through collections efforts.
  • Ensure payments are applied accurately and in real time.
  • Send updated statements to customers upon payment application

Required Skills

  • 2+ years of experience in an accounting or finance support role
  • Strong understanding of basic accounting principals
  • Proficiency in Microsoft Excel (pivot tables, v-lookups, formulas, etc.)
  • Experience with NetSuite or similar ERP systems preferred
  • Proven track record of managing priorities, meeting deadlines, and maintaining confidentiality
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Accounts Receivable Specialist • Atlanta, GA, US

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