As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Join our team as a Strategic Key Accounts Director and contribute to growth for Thermo Fisher Scientific's most valuable customer partnerships. In this role, you'll develop and execute strategic account plans working closely with cross-functional teams to deliver innovative, enterprise-wide solutions. As the primary relationship manager for strategic accounts, you'll guide account management teams, implement governance programs, and expand business opportunities while providing an excellent customer experience.
You'll collaborate with leaders across divisions to identify growth opportunities, address critical issues, and ensure consistent service delivery. This role provides an opportunity to work with Thermo Fisher's comprehensive portfolio of products and capabilities while helping customers advance their scientific missions. Your strategic insights and relationship-building skills will help strengthen customer partnerships and drive profitable growth across multiple service lines and sites.
Masters Degree plus 12 years of experience in senior account management or business development within pharmaceutical, biotechnology, or life sciences industries
Preferred Fields of Study: Scientific field (chemistry, biochemistry, chemical engineering) or business
Strong background in science with deep understanding of pharmaceutical/biotech industry dynamics
Experience managing strategic customer relationships at executive levels
Financial and analytical skills, including P&L management and complex deal structuring
Relationship-building abilities and influence skills in matrix environments
Experience growing revenue through strategic account planning and execution
Project management capabilities and experience leading cross-functional teams
Strong presentation, negotiation, and communication skills
Proficiency with CRM systems, Microsoft Office, and business analytics tools
Ability to travel 25-50% to customer sites
Experience with governance programs and executive-level customer engagement
Experience developing and implementing strategic growth initiatives
Strong understanding of regulatory requirements and industry compliance standards
Additional language capabilities preferred
Commitment to Thermo Fisher's values of Integrity, Intensity, Innovation and Involvement
The salary range estimated for this position based in Massachusetts is $170,600.00$250,000.00.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
For more information on our benefits, please visit:
Strategic Key Accounts Director • Waltham, MA, United States
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