Risk Analyst

Fraud Analysis - Professional II

Calling all innovators find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

About your role:

As a Risk Analyst at Fiserv, you play a vital role in mitigating financial risk by implementing customized card fraud strategies for our clients. Working in close collaboration with financial institutions or your team, you will contribute to strengthening our clients' financial security by crafting effective risk management strategies.

What you'll do:

• Directly utilize Risk Office tools, Fiserv applications, and research techniques to execute tailored fraud strategies for clients.
• Take ownership of the implementation of fraud strategies for clients' card portfolios, ensuring maximum effectiveness.
• Engage with mentors to enhance tool proficiency, client management skills, and acclimatization to the Fiserv ecosystem.
• Collaborate with internal Fiserv teams regularly to fulfill client commitments effectively.
• Recommend optimal risk mitigation techniques while demonstrating basic data analysis capabilities.
• Provide empathetic and prompt responses to customer inquiries, consistently delivering on promises.
• Define and implement successful fraud detection strategies, developing a solid understanding of Fiserv tools.
• Adhere to established protocols to grasp fundamental concepts related to being a Risk Analyst.
• Proactively create a personalized knowledge development plan, identifying key focus areas and seeking learning opportunities to enhance both tool and interpersonal skills.
• Maintain focus on optimizing tool and process utilization.
• Demonstrate a highly collaborative approach, excel as a team player, challenge oneself, and willingly take on new responsibilities.

Experience you'll need to have:

• Bachelor's degree or equivalent experience in a relevant field.
• Demonstrated problem-solving skills and excellent communication abilities.
• Background in card processing or fraud detection industry.

Experience that would be great to have:

• Advanced data analysis skills.
• Previous experience in risk analysis or financial services

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.