Shop Program Manager

Program Manager Opportunity with McKinstry

Build the future, spark innovation and align your career with purpose.

McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we're building a thriving planet.

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We're making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:

• renewables and energy services
• engineering and design
• construction and facility services

To get where we're going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you?

The Opportunity with McKinstry

McKinstry is looking to add a Program Manager to our growing Spokane Shop division. The Program Manager is responsible for full program lifecycle execution; from NPI to Award through Closeout for select programs. This role serves as the key customer interface and liaison to internal McKinstry stakeholders.

This role is accountable for program Scope, Schedule, Quality, Cost, Risk, and Customer Satisfaction. To achieve this, the Program Manager ensures financial forecasts, contracts, technical scope, capital, materials, manpower, and production plans are communicated and executed through the Shop Network organizational structure. Throughout the program lifecycle the PM reports performance to customers and internal stakeholders.

Core Responsibilities include:

Program & Customer Management

• Serve as the primary point of contact for internal McKinstry and external Shop customers on all matters related to Scope, Schedule, Quality, Cost, Risk, and Customer Satisfaction.
• Develop strategies and plans to ensure safe, on-time, on-budget delivery with high customer satisfaction.
• Manage the full program lifecycle from award through closeout, including job start, execution, and project closeout materials.
• Communicate program status, risks, and mitigation plans to customers and internal leadership.
• Align customer expectations on capacity, delivery schedules, contract terms, and conditions.
• Lead and facilitate customer-facing meetings with structured agendas and documented follow-up actions.

Project Operations

• Ensure capital, materials, manpower, and production plans are in place to meet customer demand.
• Develop and manage project plans, schedules, and scopes of work; define responsibilities across teams.
• Identify resource requirements and develop manpower plans in coordination with shop superintendents, foremen, and leadership.
• Capture and deliver on customer Quality Requirements: including Configuration Management, QA/QC flowdown, documentation packages, and RCCA.
• Monitor progress toward goals, anticipate potential problems, and drive corrective actions proactively.
• Provide shop leadership with insight into anticipated capital and resourcing requirements.

Project Controls & Financial Management

• Assume full financial responsibility for assigned programs, including accurate, timely, and relevant forecasting and reporting to stakeholders.
• Evaluate bid estimates, develop cost codes, and establish definitive budgets.
• Monitor, control, and report on financial performance; deliver accurate and timely forecasts.
• Prepare and negotiate client and subcontractor change orders; maintain change order and RFI logs.
• Facilitate invoices, intercompany billings, and payments from clients and to subcontractors; review and approve subcontractor billing.
• Assess job cost impacts and ensure all material and equipment is purchased in a timely, cost-effective manner.
• Draft subcontracts and purchase agreements as required.

Cross-Functional Coordination / Craft Team Engagement

• Clear roadblocks and maintain regular communication with Shop teams to ensure program execution.
• Coordinate, influence, and align cross-functional teams including Supply Chain, Shop, Engineering, Quality, Safety, and Commercial.
• Define individual project responsibilities; establish and lead associated team meetings.
• Support business development by responding to RFPs and assisting in the bid process as needed.
• Assess safety risks and implement actions to prevent injury to people and property.

KPI & Continuous Improvement

• Identify process improvement opportunities and partner with the operations teams and customers to develop and implement solutions.
• Track and manage shop production KPIs including schedule adherence, manpower utilization, productivity, quality, and throughput.
• Continuously improve reporting cadence and accuracy for both internal and customer stakeholders.

What You Need to Succeed at McKinstry:

Education & Experience

• Bachelor's degree in Engineering, Construction Management, Project Management or Manufacturing. Relevant experience may substitute degree requirements.
• 5 years of progressive experience in project management, manufacturing operations, or construction; or equivalent combination of education and experience.
• Demonstrated proficiency in project controls or manufacturing operations leadership.

Skills & Abilities

• Strong operational or project leader with proven ability to drive results across cross-functional teams.
• Strong interpersonal skills - ability to relate and build rapport with Craft teams.
• Ability to lead external client-facing meetings, facilitating effective discussions.
• Ability to read and interpret engineering drawings, standards, and specifications.
• Basic estimating skills; ability to estimate change orders and scope impacts.
• Ability to manage outside vendors and subcontractors effectively.
• Capable of working independently and managing multiple complex projects.
• Knowledge of applicable codes required.

Technical Proficiency

• Advanced proficiency in Microsoft Office Suite.
• Proficient with scheduling software: Microsoft Project, Primavera, Viewpoint, Stratus.
• Knowledge of manufacturing and construction financial programs and software.
• Lean Manufacturing.

Certifications Desired

• OSHA-30
• PMP

PeopleFirst Benefits

When it comes to the basics, we have you covered:

• Competitive pay
• 401(k) with employer match and profit-sharing plan
• Paid time off and holidays
• Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums

People come first at McKinstry, and we go beyond the basic benefits with:

• Family formation benefits, including adoption and IVF assistance
• Up to 16 weeks paid parental leave
• Transgender inclusive benefits
• Commuter benefits
• Pet insurance
• "Building Good" paid community service time
• Learning and advancement opportunities via McKinstry University
• McKinstry Moves onsite gyms or reimbursement for remote workers

See benefit plan documents for complete details.

If you're driven by our vision to build a thriving planet together, McKinstry is the place to build your career.

The pay range for this position is $75,870 - $116,010 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Base pay information is based on market location.

The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

McKinstry is a drug-free workplace. Employment is contingent upon successfully passing a pre-