Technology Director

Technology Department Head

Under the direction of the Board of County Commissioners, serves as department head for the Technology Department. Plans organizes and directs development, maintenance and operation of the County Technology systems including IT, Communications, and GIS programs. Also serves as Project Manager for select county projects.

Typical Daily Tasks

Essential duties and responsibilities (illustrative only. Any single position in the classification will not necessarily involve all of the listed duties below and other positions will involve duties which are not listed. These duties represent the essential functions needed of persons in this classification.)

1. Develops appropriate goals, objectives, standards, and policies for the Technology Department.
2. Establish and maintain County-wide assessment tools, technical standards and guidelines and ensures that departments are assisted in establishing short/long range planning related to technology equipment and software.
3. Lead in design and development of infrastructure for the County's information technology systems.
4. Prepare and administer annual budget; monitors expenditures for appropriation levels and cash flow. Approves budget expenditures on an ongoing basis, present to budget committee.
5. Confers and collaborates with Elected Officials, Division Managers, Committees and Program Supervisors involved with proposed projects to ensure cooperation and further define nature of projects.
6. Represent the department at meetings with Board of Commissioners, County staff, outside agencies, vendors and the public regarding technology projects. Coordinate work with other departments and agencies and provide technical advice and expertise in achieving goals of department. Respond to and effectively resolve inquiries complaints or problems affecting services.
7. Prepare studies and reports, analyze data and develop recommendations.
8. Develops methodology for evaluating user needs, performs cost/benefit analysis, and selects software applications, hardware solutions, online applications, appropriate vendors, and implementation schedules.
9. Analyzes workflow and employees' job duties concerning reorganization and/or realignment.
10. Assists staff to diagnose and solve computer equipment and software problems.
11. Participates in technical projects such as writing equipment specifications or developing computer programs for specified applications.
12. Supervises subordinate employees including assigning and reviewing work, evaluating performance, taking necessary disciplinary action and making hiring and termination decisions.
13. Adheres to confidentiality provisions/regulations including but not limited to SB583 Oregon Identity Theft Protection Act, HIPAA (Health Insurance Portability and Accountability Act), PCI DSS (Payment Card Industry Data Security Standard) GLBA (Gramm-Leach-Bliley Act) and SOX (Sarbanes-Oxley Act).
14. Oversees project management for countywide projects. Act as liaison between contractors, vendors, Departments, and the Board of Commissioners.
15. Administers outside contracts including development of specifications, contractor selections, quality control, contract negotiation, and payment authorization.
16. Develops, negotiates and manages intergovernmental agreements for data and products with outside agencies, including cost recovery and privacy restrictions.
17. Other duties as assigned.

Supervisory Responsibilities

Directly supervises technology employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

Education and Experience

Bachelor's degree from four-year college or university in Data Processing, Business Administration or related field and six years progressively responsible experience in technology field which includes two years management experience; or equivalent combination of education and experience.

Other Skills and Abilities

Ability to research, organize, and coordinate the implementation of various computers systems, computer aided devices, and software programs for departmental and County-wide use.

Certificates, Licenses, Registrations

Possession of, or ability to obtain, valid Oregon Drivers' License.

Supplemental Information

Background Investigation Those employed in this position may be subject to pre-employment drug testing/physical examination and a background investigation, including criminal background investigation. Conviction of a crime will not necessarily disqualify an individual for this classification. Must pass and maintain Criminal Justice Information Systems (CJIS) security clearance.