Job Description
Job Overview
· We are seeking a skilled and proactive Helpdesk Specialist / Junior Systems Administrator for a 3-month contract.
· In this dual-focus role, you will provide top-tier end-user support while handling foundational systems administration tasks, with a heavy emphasis on Microsoft 365 environments.
· While this position is primarily remote, you will serve our Boston-based team and must live within 30 minutes of Boston to assist with occasional hands-on hardware deployments, equipment imaging, or urgent on-site troubleshooting.
· Will need to be able to reach office in 30 minutes to support any tech emergencies if needed.
Key Responsibilities:
· End-User Support & Helpdesk
· Serve as the primary point of contact for remote and local employees experiencing technical issues (hardware, software, network, and access).
· Diagnose, troubleshoot, and resolve Tier 1 and Tier 2 helpdesk tickets with a high level of customer service and responsiveness.
· Provision, image, and ship laptops (Windows/Mac) and peripherals for onboarding employees; coordinate the return of equipment for offboarding.
· Junior Systems Administration & M365
· Handle end-to-end Microsoft 365 (Office 365) setups, including creating user accounts, configuring mailboxes, assigning licenses, and setting up distribution groups/shared mailboxes.
· Manage user permissions and access control via Microsoft Entra ID (formerly Azure Active Directory) and/or local Active Directory.
· Configure and troubleshoot M365 applications (Teams, SharePoint, OneDrive, Outlook) for end-users.
· Assist with basic network troubleshooting (VPN connectivity, Wi-Fi, home internet configurations for remote workers).
Required Experience:
· 2+ years of experience in an IT Helpdesk, Technical Support, or Junior SysAdmin role.
· Strong M365 Experience: Proven track record of configuring Office 365 accounts, provisioning mailboxes, and managing basic tenant settings.
· Proficient with Active Directory / Microsoft Entra ID user administration.
· Strong troubleshooting skills across Windows 10/11 and macOS environments.
· Experience utilizing MDM tools (e.g., Intune, Jamf) for device deployment is a major plus.
Location & Contract Requirements:
· Must be physically located within a 30-minute radius of Boston, MA.
· Must have a reliable home internet connection and a dedicated quiet workspace.
Requirements
ACH wire transfers, purchase orders, inventory, vendor accounts, Audits, Microsoft Office, vendor management
System Administrator • Boston, MA, us
Assistant Director, Network Computing Systems.Assistant Director, Network Computing Systems, Media Lab, to assume a leading role in the design, operations and maintenance of the systems and infrast... Show more
At Alignerr, we partner with the world's leading AI research teams and labs to build and train cutting-edge AI models.We're looking for experienced Clinical Systems Analysts to bring their real-wor... Show more
We are revolutionizing the media industry with cutting-edge technology for probing, monitoring, and high-quality visualization of IP workflows.With over 250,000 monitoring points worldwide, our Rea... Show more
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic instituti... Show more
Business System Analyst Interoperability.The Interoperability Business Systems Analyst is a strategic and hands-on implementation partner within a healthcare payer organization, responsible for dr... Show more
HRIS Time Administrator - Remote.This role serves as the subject matter expert (SME) for Ryder's timekeeping system(s).As a central point of contact for employees submitting time and supervisors ap... Show more
JOB TITLE:CYBERSECURITY ENGINEER LOCATION:WOBURN, MA RATE RANGE:90.PER HOUR JOB#:15010393 REQUIRED:Typically requires a Bachelor's Degree in Science, Technology, Engineering or Mathematics (STEM) a... Show more
Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a dynamic and fast-paced environment? Do you like to be up l... Show more
Develops detailed project plans and schedules application/infrastructure projects, works closely with business analysts, developers, and QA to execute the project.Manages the project lifecycle from... Show more
Ab Initio Administrator RemoteBackground in ETL tools / data / metadata / data lakes8years with Ab Initio doing installations, upgrades, configurations, and maintenance2years' experience with conta... Show more
About the job Operations AdministratorOperations Administrator, DataA global consulting firm based in Boston is looking to add an Operations Administrator, Data to its team.This role will be part o... Show more
We can use TPVs but candidates must be USC or GC.C2H or FTE: Ideally this will start as a contract to hire but they are okay to go FTE for the right person.Pay & conv salary: 78/hr | $150k + Benefi... Show more
Watts is reimagining the future of water.We're proud every day about what we do.We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water f... Show more
Job Title :Icertis AdministratorLocation :Remote (Boston, MA)6 12 Months Contract (W2 / C2C) - (Extension Possible)Job Description :We are seeking an experienced Icertis Administrator to manage and... Show more
Boston EMS is the provider of emergency medical services for the City of Boston and is a nationally recognized leader in the field of pre-hospital emergency medicine.The department leverages the la... Show more
Subcontract AdministratorGeneral Atomics (GA), and its affiliated companies, is one of the world's leading resources for high-technology systems development ranging from the nuclear fuel cycle to r... Show more
Epsilon is seeking a Financial Systems Analyst (FSA) to join the Financial Systems team.As an FSA, you will be responsible for the implementation of new technology and the support of existing solut... Show more
Undersea Sensing And Effects Chief Engineer.Job Title: Undersea Sensing and Effects Chief Engineer.Location: McLeansville, NC | Fairfax, VA | Quincy, MA | Taunton, MA.Remote: Flexible work from hom... Show more
System Engineer Job Duties: Manages and monitors all installed systems and infrastructure for ... Show more
Licensed Nursing Home Administrator.Southeast Rehabilitation & Skilled Care Center, a 171-bed skilled nursing facility in North Easton, is seeking a licensed nursing home administrator to lead oper... Show more
